Corporate Receptionist - Dublin

Rapport Guest Services; Dublin; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Discounts

Wellbeing benefits

Transport benefits

Pension scheme

Eye exam vouchers

Learning & development

WOW Awards

Paid day off

Job summary

Rapport Guest Services in Dublin is seeking a Corporate Receptionist to join our client’s office in the heart of the city. This full-time, permanent role involves front-of-house responsibilities and delivering warm, polished guest experiences.

You will be the first point of contact on the Ground Floor, welcoming visitors, coordinating lobby activity, and supporting building operations. The ideal candidate combines professionalism with genuine hospitality and reliability.

Qualifications

• Experience in customer-facing front-of-house roles.
• Warm, professional conduct and presence.
• Ability to greet guests and handle inquiries.
• Proactive service with positive attitude.
• Reliable, punctual and well-organised.

Responsibilities

• Act as main contact on the Ground Floor with a polished presence.
• Greet guests and assist in lobby, ensuring a welcoming environment.
• Coordinate daily building movements and respond to occupier needs.
• Welcome high-profile occupiers and ensure memorable guest experiences.
• Deliver exceptional front-of-house service in line with brand.
• Provide light facilities coordination and report issues.
• Collaborate with Building Management to ensure smooth operations.
• Assist with lobby monitoring and handling enquiries.

Skills

Hospitality service

Guest relations

Front-of-house operations

Communication skills

Professional demeanor

Teamwork

Job description

We’re delighted to share a fantastic opportunity to join our expanding team at Rapport Guest Services. We’re currently recruiting for a Corporate Receptionist to support our client at their office located right in the heart of Dublin.

This role is ideal for someone who is truly passionate about exceptional service and enjoys creating memorable, high‑quality experiences within a professional corporate setting. It’s a chance to make a real impact at front‑of‑house while representing both Rapport and our client with warmth, confidence and polish.

Contract type: Full-time, Permanent

Hours: 37.5 per week (Monday-Thursday; between 8:30 AM – 5:30 PM and Friday, 8:30 AM-3 PM)

Salary: €35,000 per annum

What will you get?

• Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
• Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
• Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
• Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main Responsibilities

• Act as the main point of contact on the Ground Floor, overseeing all reception and lobby activity with a polished, professional presence.
• Host the lobby environment by greeting guests, offering assistance and ensuring the space feels welcoming, calm and well‑managed throughout the day.
• Support the daily flow of the building coordinating movements, responding to occupier needs and helping maintain a smooth operational rhythm.
• Welcome and assist high‑profile occupiers ensuring their visitors receive an intuitive, friendly and memorable guest experience.
• Deliver exceptional front‑of‑house service through professional, proactive and brand‑aligned interactions at every touchpoint.
• Provide light facilities coordination supporting building operations, reporting issues and helping maintain a safe, efficient workplace.
• Collaborate with Building Management to ensure the environment runs smoothly, addressing day‑to‑day needs and upholding high hospitality standards.
• Assist with operational tasks such as monitoring lobby activity, managing enquiries and supporting wider building services when required.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
• Bring an upbeat, positive energy with a dependable, can‑do approach and a genuine commitment to helping others feel supported.
• Show natural warmth and service focus creating welcoming, memorable interactions for guests and colleagues.
• Demonstrate curiosity and eagerness to learn especially around facilities, building operations or workplace management.
• Take initiative in developing new skills staying proactive, open‑minded and adaptable to changing needs.
• Own tasks with confidence showing reliability, accountability and pride in delivering high‑quality work.
• Work independently with ease while also contributing positively to a wider, collaborative team.
• Build strong working relationships through integrity, professionalism and a friendly, approachable manner.

About Us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.