Conference & Guest Services Porter

Hollybank Trustees Ltd; Athlone; On-site; EUR 21,000 - 26,000; Full time

Benefits offered by this job

Gym & Swimming Pool access

Meals provided on duty

Free parking

Hotel discounts

Employee of the Month

Health & Wellness programme

Subsidized staff taxi service

Job summary

Hodson Bay Hotel is seeking a friendly Hotel Porter to join our team in Athlone, Co. Westmeath. The role is on site, permanent and full-time, with flexibility across weekdays and weekends to suit event schedules and guest needs.

We offer strong employee benefits, recognition, and opportunities to work across departments while delivering exceptional guest service in a busy 4* environment.

Qualifications

• Warm, friendly and engaging personality with pride in guest care.
• Good level of written and spoken English.
• 1 year experience as Hotel Porter or similar role in a 4* hotel is preferred but training will be provided.

Responsibilities

• Provide attentive service to guests and cater to their needs throughout their stay.
• Assist guests with luggage on arrival and departure and ensure belongings are transported safely.
• Provide guidance on hotel amenities, facilities and local attractions.
• Deliver excellent customer service and promptly address inquiries and requests.
• Set up conference rooms and event spaces according to layouts and requirements.
• Collaborate with housekeeping, front desk and maintenance to ensure seamless guest experiences.
• Maintain professional appearance and adhere to uniform and grooming standards.

Skills

Guest service

English proficiency

Job description

Hodson Bay Hotel is seeking a friendly Hotel Porter to join our team in Athlone, Co. Westmeath. The role is on site, permanent and full-time, with flexibility across weekdays and weekends to suit event schedules and guest needs.

We offer strong employee benefits, recognition, and opportunities to work across departments while delivering exceptional guest service in a busy 4* environment.