Hospitality Concierge — Conference & Guest Services

Hodson Bay Hotel; Athlone; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Gym access

Meals on duty

Free parking

Hotel discounts

Employee recognition

Health & Wellness

Staff taxi

Career development

Job summary

Hodson Bay Hotel in Athlone, Ireland, is seeking a friendly Hotel Porter to join our team. You will assist with conferences and events, help guests with luggage, and ensure exemplary guest care throughout their stay.

We offer full training, a welcoming team, and opportunities for development. If you are flexible to work weekdays and weekends, this role provides a hands-on, fast-paced environment with excellent staff amenities.

Qualifications

• 1 year of experience as Hotel Porter or in a similar 4* hotel role is preferred but training will be provided.
• Good level of written and spoken English.
• Available to work mid-week and weekend shifts.
• Full training will be provided and you will join a welcoming team.

Responsibilities

• Provide attentive service to guests and cater to their needs throughout their stay.
• Assist guests with luggage on arrival and departure and transport belongings safely.
• Provide guidance on hotel amenities, facilities, and local attractions.
• Deliver exemplary customer service and address inquiries or concerns promptly.
• Maintain a professional appearance and demeanor when interacting with guests.
• Set up conference rooms and event spaces according to layouts and requirements.
• Assist event organizers with logistics, equipment, AV needs, and room configurations.
• Ensure conference rooms and event spaces are clean and well-presented before, during, and after events.
• Report maintenance issues, safety hazards or security concerns promptly to the appropriate department.
• Collaborate with other departments to ensure smooth guest experiences and operational efficiency.

Skills

Guest service

English language

Flexibility

Teamwork

Job description

Hodson Bay Hotel in Athlone, Ireland, is seeking a friendly Hotel Porter to join our team. You will assist with conferences and events, help guests with luggage, and ensure exemplary guest care throughout their stay.

We offer full training, a welcoming team, and opportunities for development. If you are flexible to work weekdays and weekends, this role provides a hands-on, fast-paced environment with excellent staff amenities.