Conference & Banqueting Porter

Windward Management Ltd; Dundalk; Remote; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly wage

PRSA pension scheme

Enhanced Maternity Leave

Discounted leisure centre membership

Employee Assistance Programme

Digital Wellness Programme

Complimentary meals on duty

Discounted Windward rates for staff

Job summary

Windward Management is hiring a Conference & Banqueting Porter for Ballymascanlon Hotel & Golf Resort, a four-star property near Dundalk. The role involves setting up event spaces, providing IT support, and guest assistance to ensure seamless events.

The ideal candidate has previous experience in a similar role, is customer-focused with attention to detail, and comfortable with IT. Hotel experience is a plus. Competitive hourly wage and benefits are offered.

Qualifications

• Previous experience in a similar role
• Customer focused with an eye for detail
• Proficient with IT and previous experience
• Ideally have experience working in a Hotel

Responsibilities

• Events set up and clean up- Prepare conference rooms and event spaces, including arranging furniture, equipment and décor to a high standard.
• Technical support- Assist guests with setting up IT equipment, sound systems and AV equipment, ensuring all technology runs smoothly.
• Guest assistance- Provide excellent customer service, including assisting guests with their luggage and answering any queries they may have.
• Maintain cleanliness and tidiness of event spaces and public areas.
• Assisting with linen and other deliveries and maintaining storage areas.
• Collaborate with other departments to ensure events run seamlessly and guest satisfaction is prioritized.

Skills

Customer service

IT proficiency

Attention to detail

Hotel experience

Job description

Conference & Banqueting Porter

Conference & Banqueting Porter

Ballymascanlon Hotel & Golf Resortis currently recruiting for experiencedConference & Banqueting Porter to join the Team.

The Ballymascanlon Hotel is a four-star property set on 130 acres of beautiful parkland, this impressive Victorian House forms the heart of this Hotel. It is one of the most remarkable historical estates in Ireland dating back to 833 A.D.

We are now seeking to hire a full time Conference & Banqueting Porterto join our team.

About the role

Main duties and responsibilities:

• Events set up and clean up- Prepare conference rooms and event spaces, including arranging furniture, equipment and décor to a high standard.

• Technical support- Assist guests with setting up IT equipment, sound systems and AV equipment, ensuring all technology runs smoothly.

• Guest assistance- Provide excellent customer service, including assisting guests with their luggage and answering any queries they may have.

• Maintain cleanliness and tidiness of event spaces and public areas.

• Assisting with linen and other deliveries and maintaining storage areas.

• Collaborate with other departments to ensure events run seamlessly and guest satisfaction is prioritized.

Requirements:

• Previous experience in a similar role

• Customer focused with an eye for detail

• Proficient with IT and previous experience

• Ideally have experience working in a Hotel

Perks and Benefits of working at Ballymascanlon Hotel & Golf Resort

• Competitive hourly wage

• PRSA pension scheme

• Enhanced Maternity Leave

• Discounted leisure centre membership and complimentary use after the service length

• Employee Assistance Programme

• Digital Wellness Programme

• Complimentary, high quality meals on duty

• Complimentary barista-style coffee

• Discounted rates in Windward properties for you as well as friends and family and food & beverage discounts

• Refer-a-friend scheme

• Training and development opportunities dedicated to your development

• Employee awards & staff recognition scheme including employee of the month, team recognition days and random treat days

• Cycle-to-work scheme

• Guest review incentives

About Windward Management

Ballymascanlon Hotel & Golf Resort is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join our team today as a Conference & Banqueting Porter!

About the company

Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.