Night porter

Windward Management Ltd; Dundalk; Remote; EUR 17,000 - 22,000; Full time

Benefits offered by this job

On-duty meals

Free car parking

Staff discounts across Windward Hotel/

Job summary

Ballymascanlon Hotel & Golf Resort is seeking a reliable Night Porter to help run overnight operations smoothly. You will welcome late arrivals, assist with early departures, and support night audits while maintaining safety and presenting clean, ready-for-day spaces.

We offer comprehensive training, a supportive team environment, and flexible scheduling on a seven-night work pattern. Previous hospitality experience is welcome but not essential.

Qualifications

• Experience in hospitality or guest service is welcome but not essential; full training provided.
• Good communication and problem-solving skills are important.
• Basic computer proficiency and a calm, professional approach are valued.

Responsibilities

• Welcome late arriving guests and assist early morning departures
• Support reception with late-night check-ins, check-outs and guest enquiries
• Ensure the safety and security of the hotel through regular patrols and checks
• Assist with night audit reporting and maintain accurate records
• Ensure the hotel's operations are prepared for the following day

Skills

Communication skills

Problem solving

Basic computer skills

Attention to detail

Reliability

Independent worker

Job description

Night porter

At Ballymascanlon Hotel & Golf Resort, we stand out together as one team to create memorable moments for our guests.

We are currently looking for a Night Porter to join our team.

During the night shift you play a key role in ensuring the hotel runs smoothly while the rest of the world sleeps. From welcoming late-night travellers to assisting early morning departures, you will help ensure our guests feel safe, comfortable and well looked after at all times.

This role would suit someone who enjoys working independently, taking responsibility and ensuring everything is prepared for the day ahead.

Key Responsibilities

• Welcome late arriving guests and assist early morning departures
• Support reception with late-night check-ins, check-outs and guest enquiries
• Ensure the safety and security of the hotel through regular patrols and checks
• Assist with night audit reporting and maintain accurate records
• Ensure the hotel is prepared for the following day’s operations

Additional Duties

• Conduct fire safety walks and report any incidents or concerns
• Maintain clean and presentable public areas overnight
• Assist with light housekeeping support when required
• Prepare meeting and function rooms for the following day

As part of a small night team, you will take pride in ensuring the hotel runs smoothly and safely while preparing everything for the day ahead.

About the role

We are seeking an attentive, reliable, and proactive individual to join our night team. While previous hospitality or customer service experience is welcome, it is not essential, as we provide comprehensive training. We value a friendly and professional approach to guest service, strong communication, problem-solving skills, basic computer proficiency, and an exceptional eye for detail. This role is ideal for those who appreciate a calm, focused environment and are ready to take full ownership of ensuring our hotel runs flawlessly overnight.

Working Hours

This night shift position operates seven nights a week. We offer flexible scheduling with both full-time and part-time roles, typically 2 to 5 shifts per week, depending on your availability.

Why Join Our Team?

As part of the Windward Management family at The Ballymascanlon Hotel & Golf Resort, you'll enjoy a supportive environment and excellent benefits: a competitive hourly rate, complimentary on-duty meals, free car parking, and exclusive staff discounts across the Windward Hotel Group (accommodation, spa, golf, dining). We celebrate our team through recognition programmes and appreciation events, and offer significant opportunities for training, professional development, and career progression within the Group. Ready to make a difference during the night?

About the company

Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.