Night Porter

Windward Management Ltd; Claremorris-Swinford Municipal District; Remote; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Very competitive salary

PRSA pension scheme

Career progression opportunities

Employee Assistance Programme

Digital Wellness Programme

Complimentary meals on duty

Complimentary coffee

Discounted room and dining rates

Refer-a-friend scheme

Training and development opportunities

Employee awards & staff recognition

Cycle-to-work scheme

Job summary

McWilliam Park Hotel, operated by Windward Management, is seeking a Night Porter to ensure the safety and smooth operation of the premises at night. You will support guest services, liaise with departments, and contribute to maintaining a welcoming environment for all guests.

The role emphasizes security walks, timely reporting of issues, and assisting with night audits and post-day tasks. Excellent English and reliability are essential, with opportunities in a well-regarded four-star setting.

Qualifications

• Excellent written and spoken English required.
• Excellent organisation and communication skills.
• Food and Beverage experience is a distinct advantage.
• Strong commercial and business knowledge is an advantage.
• Resilient and capable of working under pressure.

Responsibilities

• Attend daily team briefings and communicate important night information.
• Perform periodic fire and security walks to ensure safety and doors are secured.
• Report safety or maintenance issues to stakeholders and manage emergencies.
• Set up meeting or function rooms for the following day.
• Deep clean public areas as required and staff facilities as needed.
• Assist guests with early checkouts and late check-ins per SOPs.
• Perform night audit if requested by management.
• Assist in ad hoc duties including cleaning of outlets or function areas.

Skills

Written English

Spoken English

Organisation

Communication

Food & Beverage experience

Commercial awareness

Resilience under pressure

Job description

Night Porter

Join our fabulous team at McWilliam Park Hotel as a Night Porter

The key purpose of the Night Porter is to ensure the safety and operation of the premises at night. Night Porters also may assist in delivering outstanding customer service and liaise with all other departments to ensure any issues are communicated and resolved.

About McWilliam Park

The McWilliam Park Hotel is a Failte Ireland approved luxurious four-star hotel. The atmosphere is warm and friendly, making it a popular hotel for celebrating special occasions likeweddings or to enjoy a romantic break or family getaway.

The hotel boasts 103 comfortable large sizedhotelbedrooms, aleisure club(Evolve Health & Fitness) with a fully equipped gym, an indoorheated swimming pool and children’s pool.

Responsibilities:

• · · To attend daily team briefings and receive important information about the night ahead, including any customer care issues that are ongoing from the day before.
• · To perform periodical fire walks and security walks of premises, ensuring all areas are safe and secure, doors locked and closed areas of the hotel secured.
• · To report any safety or maintenance issues to relevant stakeholders as soon as possible; emergencies in real time, other issues before completion of your shift in the morning.
• · To accurately and efficiently set up any meeting or function rooms for the following day as required.
• · To deep clean any public areas as required.
• · To deep clean staff facilities as required.
• · To ensure you are using the correct and necessary equipment and chemicals for all tasks assigned.
• · To assist guests with any early check outs in accordance with Standard Operating Procedures.
• · To assist guests with any late check in accordance with Standard Operating Procedures.
• · To perform night audit if requested by management.
• · You may be called upon to assist in other ad hoc duties, such as the cleaning of food and beverage outlets or function areas from time to time.

About the role

Person Specification

• · Excellent written and spoken English
• · Excellent organisation and communication skills
• · Food and Beverage Experience a distinct advantage
• · Strong commercial and business knowledge an advantage
• · Resilient and capable of working under pressure a distinct advantage

Perks and Benefits of working at the McWilliam Park Hotel:

• Very competitive salary
• PRSA pension scheme
• Career progression opportunities across the Windward group
• Employee Assistance Programme
• Digital Wellness Programme
• Complimentary, high quality meals on duty including breakfast, lunch & dinner
• Complimentary barista-style coffee
• Discounted room & dining rates in Windward properties for you as well as friends and family
• Refer-a-friend scheme
• Training and development opportunities dedicated to your development
• Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
• Cycle-to-work scheme

About Windward Management

McWilliam Park Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 employees in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join Us Today as Night Porter !

About the company

Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.