Catering Manager | Lead Service & Quality

Mount Charles; Coleraine; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

28 days’ paid holidays (pro rata)

Company Pension Scheme

Career Development and Training

Employee Assistance Program

Financial Education/Financial wellbe‑g

Uniform Provided

Company Events

Job summary

Mount Charles Group is seeking a Catering Manager for Trinity House, Coleraine. This role runs 36 hours per week across 4 days in 7, with start/end times 08:00–17:30. You will prepare and serve food to high standards, maintain HACCP compliance, manage counter service, and lead a team focused on excellent customer care.

You will handle purchasing, cash handling, and weekly ETA reporting, while upholding Mount Charles values and supporting staff development. An equal opportunities employer.

Qualifications

• Experience in a similar role.
• Attention to detail in all aspects of the work.
• Enthusiastic and passionate about customer service and reputation.
• Self-motivated, able to work independently and on own initiative.
• Flexible with a positive, can-do attitude.

Responsibilities

• Ensure all food is prepared and cooked to an exceptional standard with HACCP where required.
• Prepare service counter and ensure timely service delivery.
• Deliver the highest level of customer service consistently.
• Work as part of a team to maintain service standards.
• Complete administrative tasks including recording temperatures, cleaning schedules, cash handling and daily sales figures.
• Manage purchasing administration, banking and weekly trading account (ETA).
• Report equipment/utensil issues to Head Office.
• Open and close all food outlets in line with procedures.

Skills

Attention to detail

Leads by example

Customer service

Self-motivated

Flexible

Job description

Mount Charles Group is seeking a Catering Manager for Trinity House, Coleraine. This role runs 36 hours per week across 4 days in 7, with start/end times 08:00–17:30. You will prepare and serve food to high standards, maintain HACCP compliance, manage counter service, and lead a team focused on excellent customer care.

You will handle purchasing, cash handling, and weekly ETA reporting, while upholding Mount Charles values and supporting staff development. An equal opportunities employer.