Bilingual CSR & Order Specialist — Hybrid

Cardinal Health, Inc.; Ballyogan; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Cardinal Health, Inc. is recruiting a Customer Service Representative in Dublin, Ireland. You will manage daily orders, handle customer inquiries by email and phone, and coordinate with Commercial and OTC teams to ensure timely product delivery and accurate invoicing.

The role requires English and Spanish fluency, 1–2 years in customer service or order management, and a collaborative, detail-oriented mindset. Hybrid work model available.

Qualifications

• Fluency in English and Spanish required.
• 1-2 years in Customer Service or Order Management.
• Strong interpersonal and communication skills.

Responsibilities

• Process daily orders accurately.
• Respond to inquiries via email and phone promptly.
• Resolve order, shipping, returns and invoice queries.
• Escalate issues to management as needed.
• Maintain customer records and ensure lead times are met.
• Collaborate with Commercial, Operations and OTC teams.

Skills

English

Spanish

Customer focus

Education

Some college/ university experience

Tools

SAP

Job description

Cardinal Health, Inc. is recruiting a Customer Service Representative in Dublin, Ireland. You will manage daily orders, handle customer inquiries by email and phone, and coordinate with Commercial and OTC teams to ensure timely product delivery and accurate invoicing.

The role requires English and Spanish fluency, 1–2 years in customer service or order management, and a collaborative, detail-oriented mindset. Hybrid work model available.