Betting Shop Lead: Customer Experience & Cash Handling

BoyleSports; Leinster; On-site; EUR 24,000 - 34,000; Full time

Job summary

BoyleSports is seeking a Customer Service Assistant in Longford to support the Shop Manager in delivering outstanding customer experiences. You will handle in-store betting transactions, help manage the shop, and uphold high standards in a fast-paced retail environment.

Ideal candidates will be customer-service oriented, numerate, and confident in building rapport with customers. Training and career progression are provided within a supportive team.

Qualifications

• Customer service focused
• Flexible to operate 7 days a week
• Great numeracy and attention to detail
• Excellent communication and rapport with customers
• Able to work independently and as part of a team
• Ambitious and eager to progress within the company

Responsibilities

• Assist the Shop Manager and Assistant Manager with day-to-day shop operations
• Open and close the shop and manage shop procedures
• Handle cash and betting transactions through in-store channels
• Promote brand and multi-channel/digital journey to customers
• Deliver outstanding customer experience and maintain high shop presentation standards
• Ensure compliance with safety, compliance and shop operation procedures

Skills

Customer service

Numeracy

Communication skills

Teamwork

Attention to detail

Flexible schedule

Sales mindset

Job description

BoyleSports is seeking a Customer Service Assistant in Longford to support the Shop Manager in delivering outstanding customer experiences. You will handle in-store betting transactions, help manage the shop, and uphold high standards in a fast-paced retail environment.

Ideal candidates will be customer-service oriented, numerate, and confident in building rapport with customers. Training and career progression are provided within a supportive team.