Admissions Coordinator - Patient Onboarding (Fixed-Term)

UPMC Ireland; Leinster; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

ACEs recognition programme

Career development opportunities

Job summary

UPMC Ireland is seeking a Clerical Officer Admissions for a fixed-term 6‑month period to support the Admissions Department. You will manage patient intake, verify documentation and ensure smooth transitions from first contact to handover to clinical colleagues.

The role involves reception duties, diary management, and collaboration with multi-disciplinary teams to maintain patient confidentiality and high-quality service. Fluency in English is essential.

Qualifications

• Accurate data entry and keyboard skills.
• Experience in acute/clinical settings desirable.
• Self-directed and able to work independently.
• Diplomatic and tactful with relationship building.
• Team player with open and flexible attitude.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office suite.
• Adaptable to changing work environment.
• Able to identify potential difficulties and propose solutions.
• Good character and professionalism.
• Fluent in written and spoken English.

Responsibilities

• Welcome patients and families and deliver excellent admissions administration.
• Verify patient identity and matching records (wrist band, medical record, computer record).
• Ensure insurance paperwork is accurate, signed, and processed; apply excess payments where needed.
• Rotate across reception, admissions, and operations including scheduling and pre-admission tasks.
• Perform switchboard duties and handle calls professionally.
• Maintain patient confidentiality and promote dignity in all interactions.
• Support accreditation and continuous quality improvement initiatives.
• Notify theatre staff of changes to theatre lists and additional cases.

Skills

Accurate data entry

Microsoft Office

Fluent English

Customer service

Teamwork

Job description

UPMC Ireland is seeking a Clerical Officer Admissions for a fixed-term 6‑month period to support the Admissions Department. You will manage patient intake, verify documentation and ensure smooth transitions from first contact to handover to clinical colleagues.

The role involves reception duties, diary management, and collaboration with multi-disciplinary teams to maintain patient confidentiality and high-quality service. Fluency in English is essential.