Ward Administrative & Quality Compliance Specialist

UPMC Ireland; Dublin; Hybrid; EUR 28,000 - 32,000; Full time

Job summary

UPMC Ireland's Sports Surgery Clinic invites an enthusiastic Clerical Officer to join the inpatient ward. This permanent role supports the paperless Hospital Information System (HIS) and helps maintain patient privacy and data accuracy.

You will contribute to bed management, admissions liaison, and daily workflow across the ward, helping ensure smooth operations and high-quality care.

Responsibilities

• Support the implementation of the paperless Hospital Information System (HIS).
• Drive quality and ensure it is compliant to relevant standards.
• Maintain an awareness of the privacy of patients in relation to all activities.
• Create a culture of accountability openness to change; respect for the individual and Teamwork that supports the achievement of our goals.
• Create and promote healthy working relationships.
• Demonstrate behaviour consistent with the values of the clinic.
• Actively participate in the Clinic’s accreditation programme and the ethos of continuous quality improvement and implement and maintain procedures in the department.
• Contribute to the development of an organizational culture which is conducive to the establishment and maintenance of good staff morale.
• Ensure incidents, near misses, involving patients and staff are documented and reported in accordance with Clinic’s procedures and guidelines.
• Setting and monitoring standards.
• Contribute to the development of an organisational culture which is conducive to the establishment and maintenance of good staff moral.
• Have a flexible attitude.
• Liaise with admissions re: time changes, and email details of patients who needs pre-op bloods and other investigations and any other issues as directed by the CNM 1/2
• Bed Management, Daily allocation of patient beds and Discharge or transfer of patients to other rooms as required on a day to day basis, and as instructed by the CNM 1/2.
• Update bed management on HIS for Inpatient Wards as required in timely manner.
• Answer all calls from Patients Family, recovery and Theatres and refer them to relevant nursing team looking after the patient.
• Answer all phone calls and document any enquiries into the phone query book and ensure the doctor/nurse is informed in order to follow up.
• Advise theatre staff of any changes to theatre list re additional cases, cancellations etc. in consultation with CNM 1/2.
• Checking of charts before sending to Medical Records and ensuring that they are properly filed.
• Filing and labelling all Inpatient ward documents before they are dispatched for filing and scanning to IMSCAN.
• Retrieve medical charts from Medical Records in the absence of Medical Records Staff or when

Job description

UPMC Ireland's Sports Surgery Clinic invites an enthusiastic Clerical Officer to join the inpatient ward. This permanent role supports the paperless Hospital Information System (HIS) and helps maintain patient privacy and data accuracy.

You will contribute to bed management, admissions liaison, and daily workflow across the ward, helping ensure smooth operations and high-quality care.