GP Liaison & Scheduling Administrator

UPMC Ireland; Leinster; On-site; EUR 25,000 - 30,000; Full time

Job summary

UPMC Ireland is hiring a Clerical Officer to join our GP Liaison team at the Dublin site. The role focuses on building and maintaining relationships with GP practices and coordinating appointments for patients.

Key duties include handling calls on the dedicated GP line, organizing GP appointments, maintaining records and statistics, and supporting GP events. The role requires healthcare experience, strong communication, and IT skills, with a 37.5-hour week and a salary of €27,688 per annum.

Qualifications

• The post holder must have previous healthcare experience
• Ability to prioritise and manage multiple tasks in a changing environment
• Excellent communication skills
• Excellent team working skills
• Ability to work well under pressure
• Excellent IT skills, experience in using MS Word, Excel, Powerpoint, Email etc.

Responsibilities

• To answer calls from dedicated GP line and be the first point of contact for GPs
• To interact with GPs and their staff to organise appointments for their patients within an agreed time scale
• Respond to any concerns from GPs and their practices
• To build up relationships with new GP practices and strengthen and cultivate current relationships
• To promote the use of the GP line
• To take calls from main reception from patients/ doctors enquiring regarding a referral to consultant/speciality
• To take calls from GPs who are unable to make contact with consultants secretaries
• To maintain records and statistics on those using the GP line giving monthly feedback
• To assist in the GP events
• Works closely with Business Development to maximise attendance at GP events and conferences.

Skills

Communication skills

Teamwork

Prioritisation

IT skills

Tools

MS Word

MS Excel

PowerPoint

Email

Job description

UPMC Ireland is hiring a Clerical Officer to join our GP Liaison team at the Dublin site. The role focuses on building and maintaining relationships with GP practices and coordinating appointments for patients.

Key duties include handling calls on the dedicated GP line, organizing GP appointments, maintaining records and statistics, and supporting GP events. The role requires healthcare experience, strong communication, and IT skills, with a 37.5-hour week and a salary of €27,688 per annum.