Patient Services Coordinator - Fixed Term Contract

Beacon Hospital; Limerick; Remote; EUR 32,000 - 42,000; Full time

Job summary

Beacon Limerick is seeking a Patient Services Executive (Fixed Term Contract) to provide essential administrative support for the practice. The role includes handling telephone inquiries, booking appointments, coordinating tests and procedures, and preparing charts for clinics to ensure smooth daily operations.

You will interact with patients, staff, and physicians, maintain confidentiality, and support a high standard of patient care in a busy hospital environment.

Qualifications

• Leaving Certificate or equivalent
• FETAC Level 5 Course in Medical Administration is desirable
• Experience using IT systems, including MS Excel & Word.

Responsibilities

• Answer incoming telephone calls
• Book appointments
• Liaise with Beacon Limerick/Hospital with regard to booking tests and procedures
• Preparing charts for clinics and running clinics for consultants
• Complete typing and follow up for all patient related correspondence as necessary
• Ensure that patient signature, processing bill, issuing receipts are carried out according to policy and procedure.
• Understand the Insurance claim methods and types of cover relevant for procedures in Beacon Limerick/Hospital.
• Receive visitors, answer general questions and direct individuals to the appropriate person.
• Liaise with referring physician, staff and patients.
• Have good knowledge of Microsoft Office and ECDL.
• Work well with others.

Skills

Customer service

Communication

Teamwork

Education

Leaving Certificate or equivalent

FETAC Level 5 in Medical Administration is desirable

Experience using IT systems

Tools

MS Excel

MS Word

Job description

Beacon Limerick is seeking a Patient Services Executive (Fixed Term Contract) to provide essential administrative support for the practice. The role includes handling telephone inquiries, booking appointments, coordinating tests and procedures, and preparing charts for clinics to ensure smooth daily operations.

You will interact with patients, staff, and physicians, maintain confidentiality, and support a high standard of patient care in a busy hospital environment.