Radiology Admin Specialist — Part-Time

UPMC Ireland; Dublin; Hybrid; EUR 10,000 - 13,000; Part time

Benefits offered by this job

Fully paid maternity and paternity-lea

Competitive pension plan

Rewards program for performance (ACES)

Career development opportunities

Job summary

UPMC Ireland is looking for a clerical officer to join the Radiology department at the Sports Surgery Clinic in Dublin. The role is part-time, 15.5 hours per week, with duties spanning reception, scheduling, insurance checks and patient record management.

The ideal candidate will have Leaving Certificate level, strong data entry skills, and the ability to work independently in a fast-paced clinical environment. Proficiency in Microsoft Office and excellent communication are required.

Qualifications

• Educated to Leaving Certificate Level or equivalent.
• Accurate data entry and keyboard skills.
• Self-directed and an ability to work independently.
• Diplomatic and tactful with the ability to build and maintain relationships.
• A team player with an open and flexible attitude.
• Excellent communication skills - written and verbal.
• Proficient in the use of Microsoft Office suite.
• Open to change and able to adapt to an ever changing work environment.
• Be of good character.

Responsibilities

• Welcomes patients and their families professionally and delivers excellence in the administration of the patient episode.
• To ensure the seamless administration of the patient episode from referral to scheduling/handover to clinical colleagues.
• Ensures that the patient is properly identified and that all records match, and are verified as correct by the patient.
• Ensures all paperwork including insurance documentation is accurate, signed and in order prior to patient leaving Radiology Reception. Ensures that all payments are deducted as necessary.
• Rotates between reception and call centre as required.
• Schedules patients as per requests. Seeks clinical advice as necessary. Verifies patient’s insurance details.
• Answers the telephone professionally and according to policy.
• Supports the retention of staff by contributing to the creation of a healthy work environment that supports teamwork.
• Demonstrates behaviours consistent with the clinic values, policies and procedures and forges good working relationships with administrative and clinical colleagues.
• Ensures a quality service for patients and families by being flexible with assignments and in providing staff coverage.
• Maintains patient confidentiality at all times and is discrete in all dealings with patients and their families.
• Communicates effectively and efficiently with patients, families and colleagues. Addresses patient/family concerns/complaints immediately and seeks assistance as necessary.
• Contributes to team meetings and offers solutions to problems as they arise.
• Embraces change and participates in the implementation of new processes and procedures that will enhance departmental efficiency and effectiveness.
• Abides by the clinic mission and values at all times and always acts as an ambassador for the clinic.
• Follows all clinic policies and procedures.

Skills

Data entry

Independence

Diplomacy

Teamwork

Communication

Microsoft Office

Adaptability

Good character

Education

Leaving Certificate

Tools

Microsoft Office

Job description

UPMC Ireland is looking for a clerical officer to join the Radiology department at the Sports Surgery Clinic in Dublin. The role is part-time, 15.5 hours per week, with duties spanning reception, scheduling, insurance checks and patient record management.

The ideal candidate will have Leaving Certificate level, strong data entry skills, and the ability to work independently in a fast-paced clinical environment. Proficiency in Microsoft Office and excellent communication are required.