Administrator/Coordinator

Comer Group Ireland; Palmerstown; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Free onsite parking

Discounted hotel stays at Comer Group

Access to golf facilities

Job summary

Comer Group Ireland seeks an enthusiastic, well-organised Administrator/Coordinator to join our growing team. Based full-time at our head office in Palmerstown House Estate, this role supports the Residential department with front-line calls, tenant queries, and tenancy administration.

You will log maintenance issues, register tenancies with RTB, liaise with tenants and contractors, and provide general admin support to Property Managers while ensuring compliance with company policies.

Qualifications

• Strong interpersonal and communication skills with internal and external stakeholders.
• Excellent attention to detail and a hands-on approach.
• Proactive, self-starting, able to work independently and in a team.
• Experience in property administration is beneficial but not required.

Responsibilities

• Act as the first point of contact for incoming calls to the residential department.
• Deal with tenant queries, complaints and letting enquiries.
• Log maintenance issues on the company software for the maintenance team.
• Ensure new tenants are correctly entered into the system with respect to lease dates.
• Liaise with tenants, contractors and service providers.
• Register/renew tenancies with the RTB and provide admin support to Property Managers.
• Support mail drops to sites for maintenance and other issues.
• Adhere to the company code of conduct and policies.

Skills

Interpersonal communication

Attention to detail

Initiative

Problem solving

Time management

MS Excel

MS Word

MS Outlook

Teamwork

Customer service

Tools

MS Excel

MS Word

MS Outlook

Job description

We here at Comer Group Ireland are looking for an enthusiastic well organised Administrator/Co Ordinator to join our dynamic & growing team! This role will be based full time in our head office in Palmerstown House Estate

Duties and Responsibilities of this role include the following:

• Acting as the first point of contact for all incoming calls to the residential department.
• Deal with tenant queries, complaints, letting enquiries etc.
• Log maintenance issues on the company's software for our maintenance team to address.
• Ensuring new tenants are correctly entered into the system with respect to their lease dates.
• Liaising with tenants & third-party contractors and outside service providers.
• Taking incoming residential tenants calls and passing on the information to the appropriate person internally.
• Advise the Property Managers of any accidents, incidents or matters likely to result in an insurance claim.
• Updating property schedules for quarterly reports.
• Keeping up to date on current legislation and how it impacts landlords and tenants.
• Resolving customer account queries.
• Any department tasks required by your team leader.
• Ensure the company code of conduct and team handbook are adhered to.
• Ensure all standard policies and procedures are adhered to in relation to all internal and external business dealings.
• Assisting the team with mail drops to sites in relation to maintenance and other issues.
• Registering/renewing tenancies with the RTB.
• General administration support to the Property Managers.

The ideal candidate for this role will possess the following skills:

• Strong interpersonal and communication skills are essential to succeed in this role as it will involve interaction with various key internal and external stakeholders.
• Ability to demonstrate excellent attention to detail, logical decision making and have a hands‑on approach.
• A person with the confidence to develop and implement initiatives, problem solve, and deliver effective solutions.
• Strong interpersonal and communication skills (written and verbal).
• Pro‑active, self‑starting ability to work on own initiative and within a team environment.
• Proven track record of organisational skills and attention to detail.
• A dynamic approach to achieving continuous improvement.
• Excellent problem solving and time management skills.
• Proficiency in MS Excel, Word, and Outlook.
• Previous experience working in property is beneficial but not a requirement.

Benefits of the Role:

• Negotiable Salary.
• Free onsite parking.
• Reduced overnight stays at Comer Group Hotels managed properties.
• Discounted rates at Comer Group Hotels managed leisure and spa facilities.
• Access to a driving range & golf course.
• Discounted meals at the bar & restaurant on site.