Property Management Assistant - Residential Management & Lettings

Savills Ireland; Dublin; On-site; EUR 32,000 - 46,000; Full time

Job summary

Savills Ireland is seeking a proactive Property Management Administrator to join its PRS team in Dublin. You will support Property Managers, handle arrears, rent reviews, RTB registrations, inspections, and coordinate maintenance to ensure timely responses.

The role emphasizes excellent customer service, strong communication, and the ability to learn new systems; a team-based, deadline-driven environment awaits.

Qualifications

• Experience in lettings or tenant management is desirable.
• Ability to learn and implement a new computer system.
• Proficient in Word and Excel.
• Strong interpersonal and communication skills.
• Capable of handling multiple tasks efficiently.
• Excellent communication with residents and applicants.
• Team player who is solution oriented.
• Good negotiation skills and deadline awareness.

Responsibilities

• Support Property Managers and ensure lettings and rental data are up to date.
• Arrears management.
• Rent review / review.
• RTB Registration.
• Carry out property inspections.
• Respond to enquiries within service levels.
• Coordinate maintenance requests from residents within agreed timeframes.
• Liaise with residents in a professional and friendly manner.
• Provide first-class customer service to residents and applicants.
• Assist with ad-hoc projects from Management.

Skills

Lettings & tenant management

Learn new computer system

Word proficient

Excel proficient

Interpersonal skills

Multitasking

Communication skills

Team player

Negotiation skills

Deadline awareness

Tools

Word

Excel

Job description

This is an exciting opportunity to join Irelands leading PRS team in a busy, professional, and dynamic environment. This is an exciting role that involves all aspects of resident property management which involves resident communication, arrears management, maintenance coordination, rent review / reviews. The role involves working part of a dedicated team to support a leading market client offering exceptional resident services within the PRS sector..

The candidate must be self-motivated, organised, efficient and have a wonderful approach to dealing with residents and ensuring they receive a high level of customer service. This is an excellent opportunity to join a leading international company and enhance your tenant management experience to develop your career further

• Support Property Managers and ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data
• Arrears Management
• Rent Review / Review
• RTB Registration
• Carry out property inspections
• Ensuring all enquires are responded to in line with agreed service levels
• Organize and co-ordinate maintenance requests from resident within agreed timeframe
• Liaise with residents in professional and friendly approach
• Provide first class customer service to residents and applicants
• Ad-hoc projects provided by Management

Skills, Knowledge And Experience

• Lettings & Tenant Management experience is not essential but desirable
• Must have the ability to learn and implement a new computer system
• Must be Word and Excel proficient
• Strong interpersonal skills
• Ability to handle multiple tasks
• Excellent communication skills displaying sensitivities to and understanding of residents’ needs
• A team player
• Solution based
• Good communicator and negotiation skills
• Understanding the importance of achieving deadlines and ensuring quality output

Pragmatic approach to problem solving

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