Accommodation Assistant

Castle Leslie Estate; Monaghan; On-site; EUR 20,000 - 24,000; Full time

Job summary

Castle Leslie Estate is seeking an Accommodation Assistant to maintain high cleanliness and comfort for guests. You will greet guests, clean guest bedrooms, bathrooms, and public areas, and work as part of a supportive team.

The role requires reliability, organization, and clear communication, with the ability to handle busy periods while following established standards and procedures.

Qualifications

• Must stay organized in a busy environment and follow routines or guidance.
• Reliable and consistent in delivering a good standard of service.
• Clear and respectful communication with guests and colleagues.

Responsibilities

• Greeting guests and colleagues in a polite and respectful manner.
• Maintain high standards of cleanliness in guest bedrooms, bathrooms and public areas.
• Provide consistent housekeeping service in line with hotel standards.
• Complete full cleaning services for vacated bedrooms.
• Refresh stay-over bedrooms by replenishing amenities as guided.
• Report maintenance or housekeeping issues to a supervisor.

Skills

Organized

Reliability

Teamwork

Communication

Calm under pressure

Job description

Job Description

Job description

As an Accommodation Assistant, you will be part of a supportive and diverse team that works together to maintain high standards of cleanliness and comfort for our guests. While the environment can be busy at times, tasks are structured and routines are clearly explained.

Your duties will include:

• Greeting guests and colleagues in a polite and respectful manner
• Maintaining high standards of cleanliness and hygiene in:
  • Guest bedrooms
  • Bathrooms
  • Public areas
• Working as part of a team, with clear instructions and support where needed
• Providing consistent and reliable housekeeping service in line with hotel standards
• Completing full cleaning services for vacated bedrooms
• Refreshing stay-over bedrooms, including replenishing amenities, according to guidance
• Learning and following the standards and procedures of the Accommodation Department
• Reporting any maintenance or housekeeping issues to a supervisor

About The Role

We are looking for someone who:

• Can stay organised in a busy environment, using routines, task lists, or guidance where helpful
• Is comfortable with new or varied tasks, and approaches challenges in a calm and positive way
• Is reliable and consistent in delivering a good standard of service
• Works co-operatively with colleagues and supports others as part of a team
• Has clear and respectful communication skills

Diversity & Inclusion:

Castle Leslie Estate believes that embracing equality and diversity in the workplace benefits not just Castle Leslie Estate, but also individual employees, divisions, and our customers. All our employees bring their own background, work style, distinct capabilities, experience, and characteristics to their work. We recognise that our talented and diverse workforce reflects the diversity of our customers and markets, and we want to utilise the widest range of skills, knowledge and experience in our business while complying with legislation.

Support & Reasonable Accommodations:

We are committed to creating an inclusive workplace. We are happy to support.

If you have individual needs or accommodations you’d like to discuss, you can email: [e-mail] or do so during the interview process.