Accommodation Assistant

Ballynahinch Castle Hotel & Estate; Recess; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Staff accommodation

Professional environment

Employee Assistance Programme

Meals On Duty

Uniforms provided

Discounts on rates, outlets,Activities

Free onsite gym

Job summary

Ballynahinch Castle Hotel & Estate is seeking Accommodation Assistants to join our prestigious Housekeeping team. We offer superb staff accommodation, a professional working environment and outstanding benefits.

Experience in a luxury hotel or hospitality is valued, and you will be part of a team that prides itself on great service for all guests. The role focuses on keeping guest rooms and public areas clean to a high standard, servicing rooms promptly, and welcoming guests with a friendly,

Qualifications

• Experience in a similar role in a luxury hotel or hospitality setting preferred.
• Strong attention to detail and a proactive approach to guest areas.

Responsibilities

• Clean guest rooms as assigned to established cleanliness standards.
• Service guests' rooms promptly and with care and attention to detail.
• Greet and assist guests in a friendly and cheerful manner.
• Report maintenance issues and guest requests.
• Follow safety precautions when using cleaning products.

Skills

Attention to detail

Speed

Accuracy

Following directions

Safety with cleaning chemicals

Job description

Ballynahinch Castle Hotel & Estate is currently seeking Accommodation Assistants to join our excellent Housekeeping team. We are a proud member of the prestigious Relais & Chateaux. At Ballynahinch Castle, we are all about the people. This opportunity will suit a responsible individual who shares our passion for great service and people. You will have experience of working in a similar role in a luxury hotel or perhaps looking to work in a different area of hospitality. We offer superb staff accommodation and great benefits, we look forward to hearing from you.

The role of a Accommodation Assistant at the Ballynahinch Castle hotel is to ensure that all guest rooms and public areas kept clean and tidy at all times and to the high standard expected. To service guests' rooms promptly and with the care and attention to detail required. To greet and assist all guests in a friendly and cheerful manner.

Responsibilities & Duties:

• Clean guest rooms as assigned, ensuring the hotels established standards of cleanliness at all times. Responsible for reporting any maintenance issues and handling Guest requests. Ensure the confidentiality and security of all guest rooms
• Have the ability to perform assigned duties with attention to detail, speed, accuracy and the completion of tasks
• Have the ability to follow directions
• Have the ability to adhere to correct instructions and safety precautions when using chemical cleaning products
• Be physically fit and able to perform your job.

Package:

• Competitive salary based on experience
• Excellent subsidised staff Accommodation
• Excellent and professional working environment
• Employee Assistance Programme
• Meals On Duty
• Uniforms are provided
• Discounts on rates, outlets, activities, Free Onsite Gym