Accommodation Assistant

Hodson Bay Hotel; Leinster; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Gym & pool access

Meals on duty

Free Parking

Hotel discounts

Staff taxi service

Career development

Employee recognition

Health & wellness programme

Active sports & social club

Job summary

The Hodson Bay Hotel is seeking an Accommodation Assistant to join our team. The role focuses on maintaining high standards of cleanliness across guest bedrooms, bathrooms and public areas, while supporting the accommodation department to deliver excellent guest service.

Candidates should be energetic, customer-focused and able to work well under pressure, with a team-oriented approach. This full-time position offers opportunities for training and development within a supportive hotel group.

Qualifications

• Previous hotel cleaning/housekeeping experience is preferred.
• Enjoy working as part of a team.
• Always maintain a professional image through appearance.
• Must be energetic, customer focused and should possess excellent communication skills.
• Should also have the ability to work well under pressure.

Responsibilities

• To have a thorough knowledge and understanding of all standards of performance and delivery within the accommodation department
• To participate in Departmental training
• To work as part of the Accommodation Team
• Cleaning of guest bedrooms and bathrooms to an excellent standards
• Cleaning of public areas to an excellent standard
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Manage all guest requests in a timely and efficient manner
• Making sure that all checklists are completed to an excellent standard

Skills

Team player

Communication

Customer focus

Under pressure

Job description

The Hodson Bay Hotel are excited to welcome applications for an Accommodation Assistant to join our team.

We are interested in candidates who are fully flexible Monday-Sunday.

The Hodson Bay Hotel is part of the Hodson Bay Group. With over 700 employees from over 50 countries worldwide, Hodson Bay Group is committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.

Hodson Bay Hotel has been recently certified as a Great Place to Work, and we have also received the 'Excellent Employer 2025' Award from Failte Ireland Employer Excellence.

As Accommodation Assistant, you will play a vital role in ensuring the comfort and satisfaction of our guests by maintaining the highest standard of cleanliness throughout our hotel.

Key Responsibilities:

• To have a thorough knowledge and understanding of all standards of performance and delivery within the accommodation department
• To participate in Departmental training
• To work as part of the Accommodation Team
• Cleaning of guest bedrooms and bathrooms to an excellent standards
• Cleaning of public areas to an excellent standard
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Manage all guest requests in a timely and efficient manner
• Making sure that all checklists are completed to an excellent standard

The ideal candidate for this position:

• Previous hotel cleaning/housekeeping experience is preferred
• Enjoy working as part of a team
• Always maintain a professional image through appearance
• Must be energetic, customer focused and should possess excellent communication skills.
• Should also have the ability to work well under pressure.

Why Work With Us?

• Achieved 'Excellent Employer' (Gold) Award as part of the Failte Ireland Employer Excellence Programme
• Hodson Bay Group recognised for Great Place to work
• Hodson Bay Group awarded for Best Places to work for Women 2025
• Complimentary use of Hodson Bay Hotel's Gym & Swimming Pool
• Career Development Opportunities
• Meals Provided While on Duty
• Free Parking
• Hotel Discounts across the Hodson Bay Group
• Employee Recognition Programmes including Employee of the Month Awards
• Health & Wellness Programme
• Active Sports & Social Club
• Subsidised Staff Taxi Service (Athlone & Roscommon Town Routes)

Equal Opportunities

Hodson Bay Hotel is an Equal Opportunities Employer committed to creating an inclusive and diverse workplace. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process. If you require any accommodation or support, please contact our HR team and we will be happy to make the necessary arrangements.