Waiter

Dijiwa Sanctuaries; Indonesia; Hybrid; IDR 33,480,000 - 55,800,000; Full time

Job summary

At Dijiwa Sanctuaries, the Waiter at The Wana Desa Tanah Lot delivers personalized dining experiences within a luxury boutique setting, embodying Indonesian hospitality.

You will master the menu, remember dietary needs, and make recommendations that align with guest preferences, while maintaining impeccable presentation and professional grooming.

Qualifications

• Hospitality or food service experience preferred.
• Excellent communication in Indonesian; basic English a plus.
• Professional demeanor and grooming standards.

Responsibilities

• Greet and welcome guests with warmth and create belonging.
• Provide attentive, knowledgeable service reflecting our menu and beverages.
• Maintain impeccable table, serviceware, and personal presentation.
• Anticipate guest needs and respond promptly for seamless dining experiences.
• Collaborate with kitchen and bar teams to ensure smooth service flow and timing.
• Uphold strict hygiene, safety, and sanitation standards.

Education

High school diploma or equivalent

Job description

At Dijiwa Sanctuaries, we believe that every meal is a moment of connection, storytelling, and unforgettable memories. As a Waiter at The Wana Desa Tanah Lot, you become an ambassador of the 'Sanctuary for the Soul' ethos, crafting personalized dining experiences that reflect the warmth of Indonesian hospitality and the refined elegance of our luxury boutique environment. Your genuine smile, attentive service, and deep understanding of our culinary offerings will transform ordinary moments into extraordinary memories for our distinguished guests.

In this role, you will welcome guests with authentic Indonesian warmth while maintaining the polished professionalism expected of a luxury boutique property. You will take pride in mastering our menu, understanding the provenance of ingredients, and confidently recommending dishes and beverages that align with guest preferences. Your attentiveness to detail- whether remembering a guest's dietary requirements or anticipating their next need- will demonstrate the personalized service that defines Dijiwa.

Key Responsibilities:

• Greet and welcome guests with genuine warmth, creating an immediate sense of belonging and comfort
• Provide attentive, knowledgeable service that reflects deep familiarity with our menu and beverage offerings
• Maintain impeccable presentation of tables, serviceware, and personal grooming standards
• Anticipate guest needs and respond promptly to requests, ensuring seamless dining experiences
• Collaborate effectively with kitchen and bar teams to ensure smooth service flow and timing
• Uphold strict hygiene, safety, and sanitation standards in all F&B service areas
• Contribute to a positive team environment through open communication and mutual support
• Represent Dijiwa's brand values with grace, professionalism, and cultural pride

Qualifications

Minimum high school diploma or equivalent. Prior experience in hospitality or food service is required. Excellent communication skills in Indonesian required; basic English proficiency is advantageous. Professional demeanor and grooming standards expected.

Required Skills

• Exceptional interpersonal and communication skills
• Strong guest service orientation with genuine hospitality mindset
• Ability to work calmly and efficiently under pressure
• Attention to detail and impeccable presentation
• Teamwork and collaborative spirit
• Basic food and beverage knowledge
• Problem-solving and adaptability
• Physical stamina for standing and moving throughout shifts

Nice to Have

• Previous experience in luxury hotel or fine dining establishments
• Knowledge of Indonesian language and cultural etiquette
• Familiarity with wine and beverage service
• Basic proficiency in English communication
• Understanding of dietary requirements and food allergies