Visa Support Officer

Spun; Jakarta Pusat; Hybrid; IDR 66.960.000 - 100.440.000; Vollzeit

Zusammenfassung

Spun Srl in Jakarta is looking for an organized visa coordinator to manage end-to-end visa processes for clients traveling across regions. You will verify documents, fill forms, submit applications, and track responses, coordinating with embassies, consulates, and visa centers.

The role requires strong attention to detail, English proficiency, and the ability to work both independently and with a team in a hybrid setup at South Jakarta. Immediate start preferred (2 Nov 2026).

Qualifikationen

• 1 year of visa/immigration handling preferred.
• Exposure to Asian and/or European visa processes is a plus.
• Bachelor9s degree or equivalent in Tourism, Language Studies, IR, Business Admin, or Hospitality preferred.
• Fresh graduates and SMK graduates with relevant internship or project experience welcome.
• Understanding of embassy procedures, documentation standards, appointment systems (VFS, TLS, BLS), and Schengen knowledge is a strong plus.
• High attention to detail, strong organizational skills, and ability to multitask under time pressure.
• Proficiency in English (spoken and written).
• Proficiency in Microsoft Office / Google Workspace and digital administrative tools.
• Ability to work independently and in a team.
• Able to start immediately (2 Nov 2026).

Aufgaben

• Manage end-to-end visa processes: receiving documents, checking completeness, form-filling, submission, and follow-up.
• Schedule visa appointments (VFS, TLS, BLS, or other centers).
• Provide regular updates on application status until decision (approved/rejected).
• Assist with add-on services to support visa applications (travel itineraries, hotel/flight bookings, travel insurance).
• Act as on-the-ground support at embassies/visa centers when needed.
• Collaborate with internal teams and external partners to streamline workflows and ensure accuracy.

Kenntnisse

Attention to detail

Organizational skills

Multitasking

English communication

Ausbildung

Bachelor9s degree or equivalent

SMK graduates with internship

Tools

Microsoft Office

Google Workspace

VFS/TLS/BLS knowledge

Jobbeschreibung

This role will manage end-to-end visa processes for clients traveling to or from different regions, ensuring smooth coordination with embassies, consulates, visa centers, and relevant authorities. The ideal candidate is detail-oriented, resourceful, and knowledgeable in multi-country visa requirements.

Working Conditions

Location: South Jakarta (Hybrid WFH + WFO)

Key Responsibilities

Manage the complete process: receiving client documents, checking completeness, form-filling, submission, and follow-up.

Schedule visa appointments (VFS, TLS, BLS, or other centers)

Provide regular updates on application status throughout the process until decision (approved/rejected).

Assist with add-on services to support visa applications (travel itineraries, hotel/flight bookings, travel insurance, etc.).

Act as on-the-ground support at embassies/visa centers when needed.

Collaborate with internal teams and external partners to streamline workflows and ensure accuracy.

Requirements

1 year of experience in visa/immigration handling is preferred, ideally with exposure to Asian and/or European visa processes.

Bachelor’s degree or equivalent in Tourism, Language Studies, International Relations, Business Administration, or Hospitality preferred. Fresh graduates and SMK graduates with relevant internship or project experience are also welcome to apply.

Understanding of embassy procedures, documentation standards, appointment systems (VFS, TLS, BLS, etc.), and familiarity with Schengen visa requirements and common Asian destinations is a strong plus.

High attention to detail, strong organizational skills, and ability to multitask under time pressure.

Able to communicate in English (speaking & written)

Proficiency in Microsoft Office / Google Workspace and digital administrative tools.

Ability to work independently as well as collaborate within a team.

Able to work in fast pace working environment

Able to start immediately (2 Nov 2026)