Ticketing Officer (PA to CEO)

Pengiklan Anonim; Jakarta Utara; Vor Ort; IDR 89.280.000 - 133.920.000; Vollzeit

Zusammenfassung

Pengiklan Anonim in Jakarta seeks a Travel and Immigration Coordinator to manage corporate travel and immigration for employees and visitors. You will coordinate ticketing, visas, KITAS/KITAP, and liaise with airlines and immigration authorities to ensure compliant, timely itineraries.

Strong organizational and communication skills are required, with proficiency in MS Office and English. You may be required to work outside normal hours for urgent travel or immigration matters.

Qualifikationen

• Diploma or Bachelor's in related field.
• 2-3 years in corporate travel, ticketing, immigration, or admin.
• Experience handling visa, KITAS, work permits for foreign nationals.
• Familiar with Indonesian immigration procedures and docs.
• Experience coordinating with agencies and authorities.
• Strong Excel and MS Office skills.
• Good command of English, written and spoken.
• Strong organizational and coordination abilities.
• Detail-oriented with ability to manage multiple cases and deadlines.
• Willing to work outside regular hours for urgent matters.

Aufgaben

• Manage flight, train, and other transportation bookings for employees and travelers.
• Arrange domestic and international travel itineraries per requests.
• Handle ticketing, rescheduling, cancellations, rebooking, and refunds.
• Coordinate with airlines, travel agencies, hotels, and service providers.
• Monitor schedules and provide timely updates on changes or delays.
• Ensure travel arrangements comply with policies and budgets.
• Maintain records of tickets, itineraries, invoices, and documents.
• Handle visa and immigration administration for foreign nationals.
• Coordinate visa KITAS, KITAP, work permits, and related documents.
• Prepare and verify documents for visa applications and liaise with authorities.
• Monitor visa validity and renewals; arrange arrivals/departures for foreign staff.
• Provide guidance on immigration procedures and compliance; document all activities.

Kenntnisse

Administrative skills

Organizational skills

Coordination skills

English communication

Ausbildung

Bachelor's degree in Business Administration or related field

Tools

Excel

MS Office

Jobbeschreibung

Manage flight, train, and other transportation bookings for employees, management, and business travelers.

Arrange domestic and international travel itineraries based on approved business travel requests.

Handle ticket issuance, rescheduling, cancellation, rebooking, and refund processes.

Coordinate with airlines, travel agencies, hotels, and other travel service providers.

Monitor travel schedules and provide timely updates regarding changes, delays, or cancellations.

Ensure all travel arrangements comply with company policies and approved budgets.

Maintain accurate records of tickets, itineraries, invoices, and travel-related documents.

Handle visa and immigration administration for foreign employees, business visitors, and other foreign nationals.

Coordinate the application, extension, and renewal of visas, KITAS, KITAP, work permits, and other immigration-related documents.

Prepare and verify required documents for visa and immigration applications.

Liaise with immigration offices, relevant government authorities, and authorized immigration agents.

Monitor visa and KITAS validity periods and ensure timely renewal or extension.

Coordinate arrival, departure, and other immigration-related arrangements for foreign employees and visitors.

Provide guidance to foreign employees regarding immigration procedures, required documentation, and compliance requirements.

Ensure all immigration administration is properly documented and handled in accordance with applicable regulations.

Requirements

Minimum Diploma/Bachelor's degree in Business Administration, Tourism, Hospitality, International Relations, Law, or a related field.

Minimum 2-3 years of experience in corporate travel, ticketing, immigration, administration, or a similar position.

Hands-on experience handling visa, KITAS, work permit, and immigration administration for foreign nationals is required.

Familiar with Indonesian immigration procedures and documentation requirements for foreign employees.

Experience coordinating with immigration offices, government authorities, travel agencies, and/or immigration consultants.

Good understanding of domestic and international travel arrangements and ticketing procedures.

Proficient in Microsoft Office, particularly Excel.

Good command of English, both written and verbal, as the position will frequently communicate with foreign employees and external parties.

Strong administrative, organizational, and coordination skills.

Detail-oriented and able to manage multiple cases, deadlines, and documentation simultaneously

Strong follow-up skills and able to handle urgent or time-sensitive matters.

High level of integrity and confidentiality when handling personal and immigration documents.

Willing to work outside regular office hours when required for urgent travel or immigration matters.