Field & Document Staff

Spun; Jakarta Pusat; Hybrid; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Spun Srl in South Jakarta is seeking a Field & Document Staff to support visa operations. The role combines document management with on-the-ground operational support and requires occasional travel for field assignments.

You will handle documentation, coordinate with Visa Officers and applicants, and maintain accurate records while staying aware of evolving visa regulations. The position offers hybrid work between home and office in Jakarta.

Qualifications

• 1–2 years in administration, document management, visa processing, field operations, or related roles.
• Strong organizational skills and attention to detail in handling documents and records.
• Good communication and interpersonal skills.
• Basic English conversation is required.

Responsibilities

• Prepare, review, and organize documents for visa applications.
• Coordinate with Visa Officers and applicants to collect information and supporting documents.
• Maintain an organized database of visa-related documents and records.
• Assist with scheduling appointments, follow-ups, and other admin tasks for visa processing.
• Collect, verify, and submit visa-related documents to government offices or embassies when required.
• Conduct in-person follow-ups with authorities to support visa processing.
• Provide logistical support for visa applicants, including accompanying them to locations when necessary.
• Stay updated on visa requirements, procedures, and local regulations.
• Communicate progress updates and report issues encountered during tasks or field assignments.
• Perform other administrative and operational support tasks as needed.

Skills

Administrative skills

Document management

Attention to detail

Communication skills

Organizational skills

Job description

SPUN is looking for a Field & Document Staff member to support our visa operations by handling visa application documentation, administrative tasks, and field assignments when needed. This role combines document management with on-the-ground operational support to ensure smooth and efficient visa processing. Candidates should be comfortable working on administrative tasks as well as traveling to relevant locations for operational needs.

Key Responsibilities

Prepare, review, and organize required documents for visa applications, ensuring accuracy and completeness.

Coordinate with Visa Officers and applicants to collect the necessary information and supporting documents.

Maintain an organized database of visa-related documents and records.

Assist with scheduling appointments, follow-ups, and other administrative tasks related to visa processing.

Collect, verify, and submit visa-related documents to government offices, embassies, or other relevant institutions when required.

Conduct in-person follow-ups with relevant authorities to support visa processing.

Provide logistical support for visa applicants, including accompanying them to designated locations when necessary.

Stay updated on visa requirements, application procedures, and relevant local regulations.

Communicate progress updates and report any issues encountered during administrative tasks or field assignments.

Perform other administrative and operational support tasks as needed.

Working Conditions

Working location: South Jakarta (Hybrid WFH + WFO)

Requirements

1–2 years of experience in administration, document management, visa processing, field operations, or a related role. Fresh graduates are welcome to apply.

Strong organizational skills and attention to detail, particularly in handling documents and administrative records.

Good communication and interpersonal skills.

Basic conversational English is required.

Ability to work independently, adapt to changing priorities, and operate efficiently in a fast-paced environment.

Familiarity with local government procedures and regulations is a plus.

Willingness to travel locally and handle field assignments when required.

Having a valid SIM C and being able to ride a motorcycle is a plus.