Villa Reservation Specialist | Growth & Global Team

BnBali Villa Management; Daerah Istimewa Yogyakarta; On-site; IDR 72,000,000 - 108,000,000; Full time

Benefits offered by this job

Allowance

Bonus

Free coffee at office

Devices provided

Free English class

International environment

Job summary

BnBali Villa Management is seeking a Villa Reservation Admin to join our Sleman office. You will manage the booking platform, ensure accuracy, and respond to inquiries in clear English.

This full-time role requires independence, attention to detail, and the ability to work in a fast-paced hospitality environment. You will interact with guests, keep reservations up-to-date, and communicate proactively to ensure guest satisfaction.

Qualifications

• Fluent in written and spoken English.
• Strong sense of accuracy and attention to detail.
• Adaptable to changing work schedules.
• Able to work independently with minimal supervision.
• Demonstrates initiative, efficiency, and prompt task handling.
• Prior experience in reservation management or hospitality is required.

Responsibilities

• Oversee and maintain the booking platform, ensuring information is accurate and up-to-date.
• Provide exceptional service to customers through effective communication in English.
• Demonstrate thoroughness and precision in managing reservations and responding to inquiries.
• Maintain a high level of responsiveness to ensure prompt communication with customers.
• Cultivate strong customer service skills, focusing on client satisfaction and relationship building.
• Exhibit excellent communication and interpersonal skills and work independently with efficiency.

Skills

Fluent English

Attention to detail

Time management

Independent worker

Initiative

Hospitality experience

Job description

BnBali Villa Management is seeking a Villa Reservation Admin to join our Sleman office. You will manage the booking platform, ensure accuracy, and respond to inquiries in clear English.

This full-time role requires independence, attention to detail, and the ability to work in a fast-paced hospitality environment. You will interact with guests, keep reservations up-to-date, and communicate proactively to ensure guest satisfaction.