Front Desk & Guest Experience Coordinator

Villa Mia; Kuta; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Villa Mia in Seminyak, Bali, seeks a friendly Guest Relations Officer to assist guests at our reception and villas. You’ll join a young, motivated team with flat hierarchies and a strong emphasis on responsibility and reliability.

Responsibilities include answering guest questions, handling check-ins and check-outs, coordinating with housekeeping to prepare rooms, and helping with arrangements such as transport, restaurant bookings, and massages.

Qualifications

• Respond to questions and needs of our guests.
• Handle check-ins and check-outs.
• Coordinate with housekeeping to make sure rooms are ready.
• Help guests with arrangements (transport, restaurant reservations, massages, etc.).
• There is an opportunity to take on more responsibilities if interested.

Responsibilities

• Respond to questions and needs of our guests.
• Handle check-ins and check-outs.
• Coordinate with housekeeping and other teams to make sure rooms are ready.
• Help guests with arrangements (transport, restaurant reservations, massages, etc.).
• There is an opportunity to take on more responsibilities if interested.

Skills

Guest service

Communication

Teamwork

Job description

Villa Mia in Seminyak, Bali, seeks a friendly Guest Relations Officer to assist guests at our reception and villas. You’ll join a young, motivated team with flat hierarchies and a strong emphasis on responsibility and reliability.

Responsibilities include answering guest questions, handling check-ins and check-outs, coordinating with housekeeping to prepare rooms, and helping with arrangements such as transport, restaurant bookings, and massages.