Universal Banker: Customer Growth & Service

Pt Perusahaan Listrik Negara (Persero); Pontianak; On-site; IDR 72,000,000 - 110,000,000; Full time

Job summary

HSBC invites applicants for Staff Universal Banker in Pontianak. You will provide excellent service by introducing bank products to customers and supporting daily operations.

The role includes presenting promos and cross-selling to existing customers, while guiding customers to digital banking access. Strong communication, English proficiency, and computer literacy are required, with the ability to work under pressure in a busy banking environment.

Qualifications

• Bachelor degree required or fresh graduates welcome.
• Proficient in English and computer literacy.
• Strong communication skills and ability to work under pressure.

Responsibilities

• Provide excellent service by introducing appropriate bank services and products to customers.
• Perform operational duties and support functions as needed.
• Promote product promos and cross-sell to existing customers.
• Direct customers to digital channels and guide system access.

Skills

English proficiency

Computer literacy

Good communication

Education

Bachelor degree

Job description

HSBC invites applicants for Staff Universal Banker in Pontianak. You will provide excellent service by introducing bank products to customers and supporting daily operations.

The role includes presenting promos and cross-selling to existing customers, while guiding customers to digital banking access. Strong communication, English proficiency, and computer literacy are required, with the ability to work under pressure in a busy banking environment.