TRANSFORMATION MANAGER

PT. STUDIO HIJAU LUMUT (SHL Asia); Denpasar Timur; On-site; IDR 223,200,000 - 446,400,000; Full time

Job summary

Swarna Hutama Loka (SHL) in Bali seeks a Transformational Manager to translate strategy into measurable improvements across people, processes, systems and operations. This role works closely with the Director of Strategy & Transformation to simplify and future-proof the business.

You will lead process improvement, map workflows, monitor KPIs, and oversee projects from concept to implementation, while exploring AI, automation and digital tools to enhance performance.

Qualifications

• Bachelor's degree in Industrial Engineering is highly preferred; other relevant fields acceptable.
• 4–7 years of experience in Business Process Improvement, Digital Transformation, Operational Excellence, Project Management, Business Analysis, or Management Consulting.
• Strong analytical and structured thinking, and problem-solving skills.
• Understanding of process mapping, project management, data analysis, KPI/dashboards, and continuous improvement.
• Strong cross-functional communication and collaboration capabilities.
• Learning agility, curiosity, and a strong business mindset.
• Comfortable using AI tools and interested in automation and emerging technology.

Responsibilities

• Identify and execute business process improvement across functions.
• Conduct process mapping and workflow analysis to discover gaps and improvement opportunities.
• Oversee transformation projects from idea through implementation.
• Explore and implement AI, automation, and digital tools in business workflows.
• Develop and monitor KPIs, dashboards, project milestones, and transformation progress.
• Collaborate with Finance, People & Culture, Business Development, Production, and other functions.
• Coordinate with consultants, agencies, technology partners, and solution providers.
• Support change implementation and ensure improvements run sustainably.

Skills

Business Process Improvement

Digital Transformation

Operational Excellence

Project Management

Business Analysis

Management Consulting

Cross-functional Communication

Learning agility

Curiosity

Education

Bachelor's degree in Industrial Engineering

Tools

AI tools

Job description

Swarna Hutama Loka (SHL) is seeking a Transformation Manager with high curiosity about how a business works - and how to make it simpler, more effective, integrated, and future-ready. This position will work closely with the Director of Strategy & Transformation to translate strategy into real improvements in people, process, system, technology, and business operations. This is not an IT position. We are looking for someone who can understand business problems first, then use process improvement, data, technology, automation, and AI as tools to solve them.

Key responsibilities

Identify and execute business process improvement across various functions

Conduct process mapping and workflow analysis to discover gaps and improvement opportunities

Oversee transformation projects from idea through implementation

Explore and implement the use of AI, automation, and digital tools in business workflows

Develop and monitor KPIs, dashboards, project milestones, and transformation progress

Collaborate with Finance, People & Culture, Business Development, Production, and other functions

Coordinate with consultants, agencies, technology partners, and solution providers

Support change implementation and ensure improvements run sustainably

About you

Bachelor's degree in Industrial Engineering highly preferred; open to Information Systems, Engineering Management, Business Management, or other relevant fields

Approximately 4-7 years of experience, particularly in Business Process Improvement, Digital Transformation, Operational Excellence, Project Management, Business Analysis, or Management Consulting

Strong analytical and structured thinking and problem-solving skills

Understanding of process mapping, project management, data analysis, KPI/dashboards, and continuous improvement

Strong cross-functional communication and collaboration capabilities

Learning agility, curiosity, and strong business mindset

Comfortable using AI tools and interested in automation and emerging technology

About us

Swarna Hutama Loka (SHL) is seeking a Transformation Manager to turn transformation strategy into measurable business improvement and help build how SHL works in the future.

Established in 2010, Swarna Hutama Loka (SHL) is a Bali based design consultancy specialised in Hospitality design for Resorts, Hotels, Villas, Restaurants, Cafe, Spa to upscale Residentials.

For over a decade, rather than adhering to a singular signature style, Swarna Hutama Loka (SHL) is renowned for timeless design that prioritises harmony with everything involved which include collaborative approach, engaging with clients and supported by a dedicated team of passionate and talented professionals.

Established in 2010, Swarna Hutama Loka (SHL) is a Bali based design consultancy specialised in Hospitality design for Resorts, Hotels, Villas, Restaurants, Cafe, Spa to upscale Residentials.

For over a decade, rather than adhering to a singular signature style, Swarna Hutama Loka (SHL) is renowned for timeless design that prioritises harmony with everything involved which include collaborative approach, engaging with clients and supported by a dedicated team of passionate and talented professionals.