Trainer Sales Capability

Ruangguru; Indonesia; On-site; IDR 200,000,000 - 320,000,000; Full time

Job summary

Ruangguru is seeking a Capability Development Lead to design and execute programs for Agents and Branch Managers at the English Academy Center. You will build training materials, deliver sessions, and shape capability initiatives across regions.

Collaborating with the Commercial Team and business leaders, you will analyze needs, track KPIs, and report progress to management, ensuring scalable, impactful learning that boosts sales performance.

Qualifications

• Bachelor's degree in education or English education field.
• Minimum 2 years in sales training, learning & development with regional scope.
• Experience in Edutech ELT and English language teaching.
• Proven ability to design and implement capability development programs.
• Strong drive to enhance sales performance across regions.
• Excellent cross-functional collaboration and stakeholder management.
• Proficient in Google Sheets for performance tracking.
• Able to manage multiple priorities and tasks simultaneously.
• Proactive, responsive, and detail-oriented; eager to learn and share.

Responsibilities

• Develop and execute a comprehensive capability development strategy aligned with organizational objectives.
• Create training materials/modules for Agents and Branch Managers of English Academy Center.
• Conduct training sessions and workshops to improve sales capability.
• Conduct needs analysis with the Commercial Team to identify skill gaps.
• Collaborate with business leaders, product lines, and stakeholders to align initiatives.
• Monitor and evaluate capability development of Agents and Branch Managers.
• Establish and track KPIs to measure impact of capability initiatives.
• Provide regular updates and reports to stakeholders/management.

Skills

Sales training

Learning & development

Cross-functional collaboration

Project management

Stakeholder management

Analytical skills

Interpersonal communication

Multitasking

Attention to detail

Proactiveness

Education

Bachelor's degree in education / English education

Tools

Google Sheets

Job description

• Develop and execute a comprehensive capability development strategy aligned with organizational objectives.
• Create and elaborate training materials/modules for Agents and Branch Managers (BM) of English Academy Center.
• Conduct training sessions and workshops for Agents and Branch Managers to improve sales capability.
• Conduct thorough needs analysis in collaboration with the Commercial Team to identify skill gaps and learning priorities.
• Collaborate with business leaders, product lines, and other stakeholders to ensure alignment of capability development initiatives.
• Monitor and evaluate the capability development of Agents and Branch Manager on an ongoing basis.
• Establish and track key performance indicators (KPIs) to measure the impact and effectiveness of capability development initiatives.
• Provide regular updates and reports on capability development progress to relevant stakeholders/management.

Minimum Qualifications

• Bachelor's degree in a education / english education field.
• Minimum 2 years of experience in sales training, learning & development, with a focus on regional or national initiatives
• Experiences in Edutech English Language Teaching (ELT)
• Proven experience in conducting needs assessments and designing/implementing successful capability development programs.
• Skilled in driving sales performance improvement across regions.
• Strong project management skills with the ability to lead cross-functional teams.
• Strong interpersonal and communication skills, with the ability to collaborate with diverse stakeholders.
• Strong analytical skills with proficiency in Google Sheets for performance tracking and reporting.
• Ability to process multiple information streams and execute multiple tasks simultaneously.
• Proactive, responsive, and detail-oriented.
• Willing to learn, share knowledge, and collaborate effectively with team members.