Trading Operations & Onboarding Specialist

StraitsX; Jakarta Pusat; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

StraitsX is seeking aTrading Operations Specialist to support the OTC Trading team, managing end-to-end partner onboarding, account maintenance, and portfolio reconciliation across fiat and stablecoins.

You will coordinate onboarding for Exchanges, PSPs, and LPs, ensure KYT/KYC compliance, perform reconciliations, and report weekly operational highlights to the OTC Trading team. Experience in crypto or Web3 is preferred.

Qualifications

• 1–3+ years of experience in operations, onboarding, or middle-office roles within fintech or financial services.
• Exceptional attention to detail with the ability to manage multiple onboarding workflows and compliance documents.
• Excellent written and verbal communication, with the ability to liaise between external clients and internal teams.
• Prior experience working at a cryptocurrency exchange, OTC trading desk, or in the broader Web3 industry.
• Proficiency in Excel for daily financial and P&L reconciliations.

Responsibilities

• Drive end-to-end onboarding workflows for new business opportunities, Exchanges, PSPs, and LPs, ensuring processes meet operational standards.
• Support traders in monitoring the deal lifecycle and follow up to retrieve necessary documentation.
• Coordinate with Compliance for updated documents and with Corporate Secretary for UBO profiles.
• Track progress and report weekly operational highlights, milestones, and bottlenecks.
• Assist traders with compliance preparations and periodic account reviews.
• Resolve KYT and transaction monitoring issues with relevant divisions.
• Follow up with clients to secure outstanding documentation for RFIs.
• Escalate onboarding blockers to the trading team for swift resolution.
• Perform financial reconciliation of revenue, P&L, and inventory across fiat and stablecoins.
• Conduct regular performance analytics to evaluate exchange execution performance.

Skills

Onboarding

Operations

Middle-office

KYC/KYB/KYT

Compliance

Tools

Excel

Job description

StraitsX is seeking aTrading Operations Specialist to support the OTC Trading team, managing end-to-end partner onboarding, account maintenance, and portfolio reconciliation across fiat and stablecoins.

You will coordinate onboarding for Exchanges, PSPs, and LPs, ensure KYT/KYC compliance, perform reconciliations, and report weekly operational highlights to the OTC Trading team. Experience in crypto or Web3 is preferred.