Telesales / Sales Development Representative – SAP GROW

PT Metrodata Electronics Tbk; Jakarta Barat; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

PT Metrodata Electronics Tbk is seeking a results-driven telesales professional in Jakarta to conduct outbound calls, present SAP GROW, and qualify prospects using BANT. You will identify decision makers, uncover business challenges, and schedule qualified discovery meetings with the Sales team.

The role requires 1–3 years in relevant sales, strong Indonesian and English communication, and comfort with CRM systems and KPI targets. Indonesian market focus.

Qualifications

• 1–3 years in telesales, telemarketing, inside sales, SDR, lead generation or business development.
• Experience selling B2B products/services is strongly preferred.
• Experience in IT, software, SaaS, ERP, technology or consulting is an advantage.
• Strong verbal communication skills and outbound calling experience.
• Fluency in Bahasa Indonesia and English.
• Comfortable with KPI-driven targets and CRM tools.

Responsibilities

• Make outbound calls to qualified prospects from lead databases.
• Present SAP GROW and value propositions clearly.
• Identify ERP systems and business challenges for prospects.
• Perform BANT qualification (Budget, Authority, Need, Timeline).
• Identify decision makers and stakeholders to engage.

Skills

Outbound calls

Communication

Active listening

Qualification conversations

Decision-maker engagement

KPIs

Education

Diploma / Bachelor's degree

Tools

CRM

Excel

Google Sheets

Job description

Key Responsibilities

• 1) Conduct outbound calls to prospective customers based on company-provided lead and prospect databases.
• 2) Introduce SAP GROW and relevant value propositions in a concise and professional manner.
• 3) Identify prospects' current ERP/business systems and key business challenges.
• 4) Conduct BANT qualification:
  Budget
  Authority
  Need
  Timeline
• 5) Identify key decision makers, influencers, and relevant stakeholders.
• 6) Identify potential SAP GROW use cases and business drivers.
• 7) Schedule discovery meetings between qualified prospects and the assigned Sales team.
• 8) Provide complete lead qualification information to Sales.
• 9) Maintain accurate and up-to-date lead information in CRM.
• 10) Conduct follow-up calls and outreach based on agreed lead nurturing plans.
• 11) Coordinate with Sales regarding lead status, feedback, and next actions.
• 12) Monitor and achieve agreed monthly and quarterly lead-generation KPIs.
• 13) Provide regular reporting on calling activities, lead status, BANT qualification and conversion.
• 14) Continuously improve calling scripts, objection handling and qualification techniques based on Sales feedback.

Qualification / Requirements

Minimum Qualifications

Education

Minimum Diploma / Bachelor's degree preferred.

Open to candidates with strong telesales/business development experience regardless of educational background.

Experience

Preferably:

• 1–3 years experience in telesales, telemarketing, inside sales, SDR, lead generation or business development.
• Experience selling B2B products/services is strongly preferred.
• Experience in IT, software, SaaS, ERP, technology or consulting is an advantage.

Required Skills

• Excellent verbal communication skills.
• Confident making outbound calls to business prospects.
• Good listening and questioning skills.
• Able to identify customer pain points.
• Able to conduct structured qualification conversations.
• Comfortable speaking with managers and business decision makers.
• Good follow-up discipline.
• Able to work with CRM and Excel/Google Sheets.
• Target-oriented and comfortable working with measurable KPIs.
• Good Bahasa Indonesia and English communication skills.

Preferred Skills

Candidates with experience in:

• SAP
• ERP
• SaaS
• Cloud
• Microsoft
• Oracle
• Salesforce
• IT consulting
• B2B technology sales