Sales Development Representative – SAP GROW

PT. Metrodata Electronics Tbk.; Jakarta Barat; On-site; IDR 66,960,000 - 122,760,000; Full time

Job summary

PT. Metrodata Electronics Tbk. is seeking an energetic SDR to generate and qualify SAP GROW sales opportunities in Jakarta. You will reach out to prospects, uncover business needs, perform BANT qualification, and hand over qualified opportunities to the Sales team.

The role emphasizes structured calling, CRM data accuracy, and achieving defined monthly and quarterly lead targets, with English and Bahasa Indonesia communication required. Jakarta-based position with ongoing outbound activity.

Qualifications

• Diploma or Bachelor's degree preferred.
• Open to candidates with strong telesales/business development experience.
• Experience selling B2B IT, software, SaaS, ERP or consulting is a plus.

Responsibilities

• Conduct outbound calls to potential customers based on provided lead data.
• Introduce SAP GROW and value propositions concisely and professionally.
• Identify prospects' ERP/business systems and key business challenges.
• Conduct BANT qualification: Budget, Authority, Need, Timeline.
• Identify decision makers, influencers, and stakeholders.
• Schedule discovery meetings between qualified prospects and Sales team.
• Provide complete lead qualification information to Sales and CRM up to date.
• Follow up based on lead nurturing plans and KPIs.
• Coordinate with Sales on lead status, feedback, and next actions.
• Monitor monthly and quarterly lead-generation KPIs and report progress.
• Improve calling scripts and qualification techniques with Sales feedback.

Skills

Verbal communication

Outbound calls

Active listening

Qualification questions

BANT qualification

CRM proficiency

Excel/Google Sheets

KPI driven

English & Indonesian

Education

Diploma / Bachelor's degree

Tools

CRM

Excel/Google Sheets

Job description

Job Purpose

To generate and qualify sales opportunities for SAP GROW, particularly SAP GROW Fast Package, through structured outbound calling and lead qualification. The position is responsible for engaging prospects, identifying business needs, conducting BANT qualification, and handing over qualified opportunities to the assigned Sales team.

Key Responsibilities

• Conduct outbound calls to prospective customers based on company-provided lead and prospect databases.


• Introduce SAP GROW and relevant value propositions in a concise and professional manner.


• Identify prospects' current ERP/business systems and key business challenges.


• Conduct BANT qualification:


• Budget


• Authority


• Need


• Timeline


• Identify key decision makers, influencers, and relevant stakeholders.


• Identify potential SAP GROW use cases and business drivers.


• Schedule discovery meetings between qualified prospects and the assigned Sales team.


• Provide complete lead qualification information to Sales.


• Maintain accurate and up-to-date lead information in CRM.


• Conduct follow-up calls and outreach based on agreed lead nurturing plans.


• Coordinate with Sales regarding lead status, feedback, and next actions.


• Monitor and achieve agreed monthly and quarterly lead-generation KPIs.


• Provide regular reporting on calling activities, lead status, BANT qualification and conversion.


• Continuously improve calling scripts, objection handling and qualification techniques based on Sales feedback.

Minimum Qualifications

Education

• Minimum Diploma / Bachelor's degree preferred.


• Open to candidates with strong telesales/business development experience regardless of educational background.

Preferably

Experience

• 1–3 years experience in telesales, telemarketing, inside sales, SDR, lead generation or business development.


• Experience selling B2B products/services is strongly preferred.


• Experience in IT, software, SaaS, ERP, technology or consulting is an advantage.

Required Skills

• Excellent verbal communication skills.


• Confident making outbound calls to business prospects.


• Good listening and questioning skills.


• Able to identify customer pain points.


• Able to conduct structured qualification conversations.


• Comfortable speaking with managers and business decision makers.


• Good follow-up discipline.


• Able to work with CRM and Excel/Google Sheets.


• Target-oriented and comfortable working with measurable KPIs.


• Good Bahasa Indonesia and English communication skills.

Preferred Skills

Candidates with experience in:

• SAP


• ERP


• SaaS


• Cloud


• Microsoft


• Oracle


• Salesforce


• IT consulting


• B2B technology sales