technical support

Rd Solutiont; Manokwari; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

RD Solutiont is seeking an IT Support professional to join our team in Manokwari, West Papua. The role requires handling hardware and software issues, basic network troubleshooting, and user support.

Fresh graduates are welcome, and candidates with photo editing or app development skills will have an advantage. A positive, quick-learning attitude and ability to work under pressure are essential for success in this on-site position.

Qualifications

• Minimum education: D3 in Computer Engineering, Information Systems, or related IT field.
• 1–2 years in Technical Support or IT Support; fresh graduates welcome.
• Willing to be placed in Manokwari, West Papua.
• Knowledge of troubleshooting, installation, and diagnostics of hardware and software.
• Basics of networking (LAN, WAN, VPN, DNS, TCP/IP) and Active Directory-related topics.
• Photo editing skills or application development is a plus.
• Willing to work overtime; quick learner, detail-oriented, and able to work under pressure.

Skills

Troubleshooting

Hardware diagnostics

Software diagnostics

Networking basics

Active Directory

Domain management

Printer configuration

Photo editing

Application development

Education

D3 in Computer Engineering, Information Systems, or related IT field

Job description

• Minimum education D3 in Computer Engineering, Information Systems, or other related fields in IT.
• Have 1–2 years of experience in Technical Support or IT Support. Fresh graduates are welcome to apply!
• Willing to be placed in Manokwari, West Papua.
• Understand troubleshooting, installation, and diagnostics of both hardware and software.
• Understand the basics of networking, including LAN, WAN, VPN, DNS, and TCP/IP. Understand Active Directory, domain management, shared folders, and printer configuration.
• Have photo/video editing skills or application development is a plus.
• Willing to work overtime if necessary.
• Quick learner, detail-oriented, diligent, adaptive, and able to work under pressure.