IT Support Staff

Pengiklan Anonim; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Pengiklan Anonim is seeking an IT Support professional to troubleshoot hardware, software, and networking, install and maintain IT equipment, and support office and project sites.

Based at Head Office Surabaya, you will manage networks, emails, user accounts, IT documentation, and asset inventories while delivering reliable end-user support. English fluency, problem-solving and strong communication are essential.

Qualifications

• Minimum D3/S1 in Information Technology, Information Systems, or related field.
• Minimum 1–2 years experience as IT Support.
• Proficiency in hardware, software, LAN/Wi-Fi and basic networking troubleshooting.
• Proficiency in Windows and Microsoft Office/365.
• Fluent in English, both spoken and written.
• Strong problem solving and communication skills.
• Willing to be placed at Head Office Surabaya.

Responsibilities

• Handle troubleshooting for hardware, software, and networking.
• Perform installation and maintenance of IT equipment.
• Manage networks, email, user accounts, and IT systems.
• Conduct asset inventory and IT documentation.
• Provide IT support for office and project site needs.

Skills

LAN/Wi-Fi troubleshooting

Windows OS

Microsoft Office/365

English communication

Problem solving

Communication skills

Education

D3/S1 IT related field

Job description

Handle troubleshooting for hardware, software, and networking. Perform installation and maintenance of IT equipment. Manage networks, email, user accounts, and IT systems. Conduct asset inventory and IT documentation. Provide IT support for office and project site needs.

Key responsibilities

Handle troubleshooting hardware, software, and networking

Perform installation and maintenance of IT equipment

Manage networks, email, user accounts, and IT systems

Conduct asset inventory and IT documentation

Provide IT support for office and project site needs

About you

Minimum D3/S1 in Information Technology, Information Systems, or related field

Minimum 1–2 years experience as IT Support

Proficiency in hardware, software, LAN/Wi-Fi and basic networking troubleshooting

Proficiency in Windows and Microsoft Office/365

Fluent in English, both spoken and written

Strong problem solving and communication skills

Willing to be placed at Head Office Surabaya