Desktop Engineer

PT Rapid Teknologi Indonesia; Balikpapan; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

PT Rapid Teknologi Indonesia is seeking an IT support specialist to join our on-site team in Balikpapan. You will assist end users with hardware and software issues, install and maintain systems, and ensure smooth operation of PCs, printers, and network devices.

Ideal candidates have a Bachelor’s degree in IT or related fields, at least one year of desktop or IT support experience, and solid knowledge of Windows, Office 365, and basic networking.

Qualifications

• Bachelor’s Degree (S1) in Information Technology, Computer Science, Information Systems, or a related field.
• 1 year of experience in Desktop Support, IT Support, Technical Support, or a similar role.
• Good knowledge of Windows OS, hardware, software installation, and troubleshooting.
• Experienced in troubleshooting PC/laptop, printer, network, and peripheral devices.
• Familiar with Microsoft Office / Microsoft 365.
• Understanding of basic LAN, TCP/IP, Wi-Fi, and network troubleshooting.
• Able to perform hardware and software maintenance and handle IT-related incidents.
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Able to work onsite and provide direct support to end users.

Education

Bachelor's Degree in IT/CS/IS

Job description

Minimum Bachelor’s Degree (S1) in Information Technology, Computer Science, Information Systems, or a related field.

Minimum 1 year of experience in Desktop Support, IT Support, Technical Support, or a similar role.

Good knowledge of Windows OS, hardware, software installation, and troubleshooting.

Experienced in troubleshooting PC/laptop, printer, network, and peripheral devices.

Familiar with Microsoft Office / Microsoft 365 and basic IT support tools.

Understanding of basic LAN, TCP/IP, Wi-Fi, and network troubleshooting.

Able to perform hardware and software maintenance and handle IT-related incidents.

Good communication and interpersonal skills.

Able to work independently and as part of a team.

Able to work onsite and provide direct support to end users

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Information Technology Services 11-50 employees

PT Rapid Teknologi Indonesia, we are professional IT service provider company in Indonesia with talented and committed people to provide IT services with responsive, creative, and adaptive solution.

PT Rapid Teknologi Indonesia, we are professional IT service provider company in Indonesia with talented and committed people to provide IT services with responsive, creative, and adaptive solution.