Technical Sales Engineer

CAPREFINDO; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 167,400,000 - 256,680,000; Full time

Job summary

Capital Refractories Ltd. in Indonesia seeks a Technical Sales Engineer to drive sales targets for refractory materials, manage key accounts, and collaborate with steel and cement industry customers.

This field-based role requires frequent customer visits at steel foundries, iron foundries, aluminum smelters and cement plants, installation of products for trials, and proactive pursuit of new business.

Qualifications

• Technical qualifications or equivalent experience in Engineering, Metallurgy, or Material Science.
• Experience of industrial sales.
• Ability to discuss all products supplied with all levels of customer workforce.
• Good communication skills, both written and oral, with clear reporting skills.
• Entrepreneurial skills, continually searching for new products and sales areas.
• Ability to work with Notebook computers with Microsoft Word, Excel, and PowerPoint.
• Dynamic, extrovert, independent, self motivated and ambitious.

Responsibilities

• Achieve sales targets per monthly and annual sales budget.
• Serve as account manager for routine orders from current customers.
• Identify and pursue new product trials from existing customers and new business from new customers.
• Conduct regular visits to existing customers to provide service and pursue new sales.
• Conduct regular visits to new potential customers and identify potential customers.
• Install products for trials or as part of service to customer.
• Monitor and follow up trials.
• Visit customers to resolve complaints or help solve problems.
• Help identify new products for the market.
• Issue quotations and follow up, help with credit control and debt collection.
• Communicate responsively with customers, management, operations, sales team, development, and third-party suppliers.

Skills

Engineering background

Industrial sales

Communication skills

Entrepreneurial mindset

MS Office (Word/Excel/PowerPoint)

Self-motivated

Tools

MS Office

Job description

This is a Technical Sales Engineer position responsible for achieving sales targets and managing accounts for refractory materials and related products. The role involves spending most time out of the office visiting customers in steel foundries, steel plants, iron foundries, aluminum smelters, and cement plants. This is not a desk-based role; the position requires field work and willingness to engage directly with customers in industrial environments.

Key responsibilities

• Achieve sales targets per company's monthly and annual sales budget
• Serve as account manager for routine orders from current customers
• Identify and pursue new product trials from existing customers and new business from new customers
• Conduct regular visits to existing customers to provide service and pursue new sales
• Conduct regular visits to new potential customers and use own initiative to identify potential customers
• Install products for trials or as part of service to customer
• Monitor and follow up trials
• Visit customers to resolve complaints or help solve problems
• Help identify new products for the market
• Issue quotations and follow up, help with credit control and debt collection
• Communicate responsively with customers, management, operations, sales team, development, and third-party suppliers

About you

• Technical qualifications or equivalent experience in Engineering, Metallurgy, or Material Science
• Experience of industrial sales
• Ability to discuss all products supplied with all levels of customer workforce
• Good communication skills, both written and oral, with clear reporting skills
• Entrepreneurial skills, continually searching for new products and sales areas
• Ability to work with Notebook computers with Microsoft Word, Excel, and PowerPoint
• Dynamic, extrovert, independent, self motivated and ambitious

About us

Capital Refractories Ltd. (CRL) supplies dry lining and refractory materials for induction furnaces, castable refractory linings, bottom-pour ladle systems, gas diffusers, and other refractory products, as well as thermal insulations and related products to industrial heat-generation markets.