Student Success & Outreach Advisor

Ruangguru for Business; Kepanjen; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Ruangguru for Business is seeking a proactive professional to support students through their learning journey, monitor progress, and communicate updates to the Academic Team. You will build strong relationships with students, provide motivation and guidance, and assist in sales and enrollment decisions while aiming for individual and team targets.

A Diploma 3 and 1–2 years in Sales/Marketing/BD/CS are welcomed; you should be customer-oriented, organized, and able to work independently or with a

Qualifications

• Diploma 3 education in any discipline.
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields. Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.

Responsibilities

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Communication

Time management

Customer oriented

Goal oriented

Education

Diploma 3

Job description

Ruangguru for Business is seeking a proactive professional to support students through their learning journey, monitor progress, and communicate updates to the Academic Team. You will build strong relationships with students, provide motivation and guidance, and assist in sales and enrollment decisions while aiming for individual and team targets.

A Diploma 3 and 1–2 years in Sales/Marketing/BD/CS are welcomed; you should be customer-oriented, organized, and able to work independently or with a