Student Success & Engagement Advisor

Ruangguru for Business; Padang; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

Ruangguru for Business in Padang, Sumatera Barat, is seeking a motivated Student Success professional to monitor learning progress, guide students, and support sales efforts. You will engage learners, provide ongoing coaching, and help prospective students make informed decisions to join our programs.

The ideal candidate has a Diploma 3 and 1–2 years in Sales, Marketing, or Customer Success, with strong communication and organizational skills, and the ability to work independently or with a team.

Qualifications

• Diploma 3 or equivalent required.
• 1–2 years in Sales/Marketing/BD/CS fields preferred.
• Strong communication and customer focus required.

Responsibilities

• Monitor students' learning progress and share updates with the Academic Team.
• Build relationships with students through motivation, guidance, and ongoing support.
• Support sales activities by engaging prospective students and helping them decide.

Skills

Interpersonal skills

Communication

Time management

Organizational skills

Customer focus

Teamwork

Education

Diploma 3

Job description

Ruangguru for Business in Padang, Sumatera Barat, is seeking a motivated Student Success professional to monitor learning progress, guide students, and support sales efforts. You will engage learners, provide ongoing coaching, and help prospective students make informed decisions to join our programs.

The ideal candidate has a Diploma 3 and 1–2 years in Sales, Marketing, or Customer Success, with strong communication and organizational skills, and the ability to work independently or with a team.