Student Success & Engagement Advisor

Ruangguru for Business; Padang Panjang; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Ruangguru for Business is seeking a sales and student engagement professional in Indonesia to monitor learning progress, build strong student relationships, and support informed decision-making for prospective students.

You will communicate with the Academic Team, drive engagement, and help the team reach sales and participation targets while working independently or as part of a collaborative team.

Qualifications

• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields.
• Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.

Responsibilities

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Communication skills

Time management

Organizational skills

Independent worker

Education

Diploma 3

Tools

Smartphone

Laptop

Job description

Ruangguru for Business is seeking a sales and student engagement professional in Indonesia to monitor learning progress, build strong student relationships, and support informed decision-making for prospective students.

You will communicate with the Academic Team, drive engagement, and help the team reach sales and participation targets while working independently or as part of a collaborative team.