Strategic Account Manager – Client Success & Growth

XL Smart career; Jakarta Selatan; On-site; IDR 18,000,000 - 30,000,000; Full time

Job summary

XL Smart career in Jakarta Selatan is seeking an experienced account/sales professional to drive client relationships and deliver product solutions. The role focuses on meeting KPI targets, developing new business, and ensuring high customer satisfaction.

The ideal candidate will be customer-oriented with strong negotiation, presentation, and communication skills, and will work closely with key accounts and stakeholders to promote our brand and meet client needs.

Qualifications

• Minimum 5 years experience in IT related industries or SI company
• Experience with Manufacture/Logistic/Government/Natural Resources/Financial Services
• Familiarity with sales performance metrics
• Strong negotiation, presentation and communication skills

Responsibilities

• Maintain and ensure Corporate Vision and Mission across the team
• Manage management’s expectation by achieving and meeting KPI target
• Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction
• Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships
• Manage multiple projects simultaneously while interfacing with different internal and external contact
• Strong relation with all client’s and principal’s stakeholders

Skills

Negotiation

Presentation

Communication

Job description

XL Smart career in Jakarta Selatan is seeking an experienced account/sales professional to drive client relationships and deliver product solutions. The role focuses on meeting KPI targets, developing new business, and ensuring high customer satisfaction.

The ideal candidate will be customer-oriented with strong negotiation, presentation, and communication skills, and will work closely with key accounts and stakeholders to promote our brand and meet client needs.