Store Supervisor - Jamtangan.com

Catalyst; Makassar; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

Catalyst in Makassar, Indonesia, invites applications for a Store Supervisor who will drive sales, ensure customer satisfaction, and train staff to sustain brand standards.

You will lead a store team, coach on the floor, manage inventory, and nurture client relationships with a customer‑centric approach, with occasional shifts at the Jamtangan.com Store Jabotabek area.

Experience in retail and visual merchandising is a plus.

Qualifications

• Minimum 2 years of experience as Store Supervisor, preferably in retail.
• Strong team management and staff development skills.
• Proven selling skills, floor management, training, and Visual Merchandising (VM).

Responsibilities

• Lead and coach the store team through hands-on management.
• Develop team skills and ensure sustainable performance.
• Build client relationships and uphold brand policy.
• Drive business by motivating the team and delivering results.
• Foster a positive work environment and encourage innovative solutions.
• Maintain client-centric mindset to maximize customer experience and repurchase.

Skills

Store supervision

Team management

Staff development

Visual Merchandising

Sales skills

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let’s join us!

Responsibilities:

• Lead and develop the store team through inspiring hands-on management and coaching.
• Manage and coach the team into building sustainable.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Controlling promote and offer the marketing promo.
• Inventory Control and monthly reporting sales.

Requirements:

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.
• Excellent ability in team management & development.
• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).
• Attractive, confident, high level in social and networking skills
• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.
• Willing to work in Jamtangan.com Store Jabotabek area when needed.