Store Supervisor - Jamtangan.com

Catalyst; Jember; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Catalyst is seeking a Store Supervisor to lead our Jember store and drive sales while delivering exceptional customer care.

You will coach the team, manage daily store operations, and ensure brand standards are maintained. The role requires a customer-focused mindset, strong leadership, and the ability to optimize the in-store experience across brand touchpoints.

Qualifications

• 2 years of work experience as a Store Supervisor in retail preferred.
• Strong team management and development abilities.
• Proven selling skills and floor management experience.
• Excellent networking and social skills with customer orientation.

Responsibilities

• Lead and develop the store team through hands-on coaching.
• Drive sales performance and customer satisfaction in-store.
• Build client relationships and ensure policy adherence.
• Motivate staff to deliver best-in-class customer experience.
• Foster a positive work environment and encourage innovative solutions.
• Maintain client-centric mindset to improve repurchase rates.
• Support promotions and inventory control with monthly reporting.

Skills

Team management

Sales leadership

Customer service

VM (visual merchandising)

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let’s join us!

Responsibilities:

• Lead and develop the store team through inspiring hands-on management and coaching.
• Manage and coach the team into building sustainable.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Controlling promote and offer the marketing promo.
• Inventory Control and monthly reporting sales.

Requirements:

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.
• Excellent ability in team management & development.
• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).
• Attractive, confident, high level in social and networking skills
• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.
• Willing to work in Jamtangan.com Store Jabotabek area when needed.