Store Supervisor - Jamtangan.com

Catalyst; Lampung; On-site; IDR 167,400,000 - 256,680,000; Full time

Job summary

Catalyst in Indonesia is seeking a Store Supervisor to lead our watch-focused team and store operations. This role involves driving sales, ensuring excellent customer service, and mentoring staff to uphold brand standards.

You will be ready to step in at the Jabotabek store as needed, fostering client loyalty and a premium in-store experience. The ideal candidate has strong leadership, proven selling and VM skills, and a customer-first attitude to help expand our brand presence and hit store

Qualifications

• 2 years of experience as Store Supervisor, preferably in retail.
• Strong team leadership and development skills.
• Proven selling skills, floor management, and VM experience.
• Excellent customer service and brand knowledge.

Responsibilities

• Lead and develop the store team through hands-on coaching.
• Build client relationships and ensure adherence to SOPs.
• Drive sales and optimize store performance.
• Create a positive work environment and empower the team.
• Maintain inventory control and monthly sales reporting.

Skills

Team management

Sales skills

Visual Merchandising

Customer service

Staff training

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let’s join us!

Responsibilities:

• Lead and develop the store team through inspiring hands-on management and coaching.
• Manage and coach the team into building sustainable.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Controlling promote and offer the marketing promo.
• Inventory Control and monthly reporting sales.

Requirements:

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.
• Excellent ability in team management & development.
• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).
• Attractive, confident, high level in social and networking skills
• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.
• Willing to work in Jamtangan.com Store Jabotabek area when needed.