Store Manager

PT JUCHENG INDUSTRIAL INDONESIA; Jakarta Pusat; Presencial; IDR 180.000.000 - 360.000.000; Jornada completa

Descripción de la vacante

PT JUCHENG INDUSTRIAL INDONESIA is seeking an experienced Retail Store Manager to oversee daily store operations, drive sales targets, and deliver exceptional customer service. You will lead store teams to uphold standards, quality, and SOP compliance across all activities.

Responsibilities include managing cash handling, inventory control, staff scheduling, training, and implementing cost-control measures to improve efficiency and profitability while ensuring food safety and workplace safety

Formación

• Experience in managing daily store operations and leading a team.
• Strong inventory management and cost-control abilities.
• Proven commitment to delivering excellent customer service.

Responsabilidades

• Oversee daily store operations, including opening/closing, cash handling, inventory, and cleanliness.
• Lead, supervise, and motivate staff to maintain efficiency and high service standards.
• Monitor sales performance, analyze reports, and implement strategies to reach targets.
• Ensure product quality, beverage preparation standards, and SOP compliance.
• Manage inventory, stock replenishment, and minimize waste and costs.
• Address customer complaints and resolve issues promptly to maintain satisfaction.
• Prepare staff schedules, monitor attendance, and support training and development.
• Ensure compliance with food safety, hygiene, and workplace safety standards.
• Evaluate store performance and identify opportunities to improve efficiency and profitability.

Conocimientos

Store Operations Management

Inventory Control

Customer Service

Staff Development

Cost Control

SOP Compliance

Problem-Solving

Descripción del empleo

Responsible for overseeing daily store operations to ensure smooth business performance, excellent customer service, and achievement of sales targets. Manage and lead store teams to maintain operational standards, product quality, and customer satisfaction in accordance with company policies.

Key responsibilities

• Oversee daily store operations, including opening and closing procedures, cash handling, inventory management, and store cleanliness.
• Lead, supervise, and motivate store staff to ensure efficient operations and high service standards.
• Monitor daily sales performance, analyze sales reports, and implement strategies to achieve sales targets.
• Ensure consistent product quality, beverage preparation standards, and compliance with SOPs.
• Manage inventory, stock replenishment, and product availability while minimizing waste and operational costs.
• Handle customer complaints and resolve operational issues promptly to maintain customer satisfaction.
• Prepare staff schedules, monitor attendance, and support team training and development.
• Ensure compliance with food safety, hygiene, and workplace safety standards.
• Conduct regular evaluations of store performance and identify opportunities to improve efficiency, profitability, and customer experience.

About you

• Store Operations Management
• Inventory Control
• Customer Service
• Staff Development
• Cost Control
• SOP Compliance
• Problem-Solving

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