Staff IT

PT Bripindo Sejahtera; Jakarta Utara; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Royal Security Indonesia (PT Bripindo Sejahtera) is seeking an IT/HRIS support specialist to lead operational support for RSI Tech and Talenta systems. You will monitor performance, troubleshoot issues, and train internal users to maximize system effectiveness.

The role involves contributing to system development, participating in testing, and documenting procedures to ensure consistent operations across platforms.

Qualifications

• Minimum D3/S1 qualification in Information Technology/Systems Information.
• Experience managing HRIS systems, particularly Talenta/Mekari, and IT Support.
• Strong troubleshooting skills across hardware, software, network, cloud/SaaS.
• Proactive mindset, quick learner, and strong drive to develop.
• Able to work independently and as part of a team.

Responsibilities

• Serve as the primary point of contact (PIC) for operasional RSI Tech and Talenta, monitoring systems to ensure optimal performance
• Handle, diagnose, and resolve technical issues quickly
• Provide training and guidance to internal users
• Participate in development, testing, and implementation of new systems
• Prepare technical documentation and standard operating procedures (SOP)

Skills

Troubleshooting

IT Support

Training

System monitoring

Documentation

Education

Minimum D3/S1 qualification in Information Technology/Systems Information

Tools

Talenta

Mekari

Job description

You will be the main point of contact (PIC) for operational support of RSI Tech and Talenta systems, responsible for managing and monitoring systems to ensure optimal performance, handling technical troubleshooting, providing user training, and participating in system development and scalability initiatives.

Key responsibilities

Serve as the primary point of contact (PIC) for operasional RSI Tech and Talenta, monitoring systems to ensure optimal performance

Handle, diagnose, and resolve technical issues quickly

Provide training and guidance to internal users

Participate in development, testing, and implementation of new systems

Prepare technical documentation and standard operating procedures (SOP)

About you

Minimum D3/S1 qualification in Information Technology/Systems Information

Experience managing HRIS systems, particularly Talenta/Mekari, and IT Support

Strong troubleshooting skills across hardware, software, network, cloud/SaaS

Proactive mindset, quick learner, and strong drive to develop

Able to work independently and as part of a team

Unlock job insights

Royal Security Indonesia (PT Bripindo Sejahtera) is a licensed and professional security service provider. As a trusted security service company, we specialize in high-quality security service for the satisfaction of our clients.Experienced since 2008, Royal Security Indo- nesia operates under the strategic direction of the board of directors and professional trainers with over 30 years experience in the security field to create an integrated security solution. Our goal is to give each client the best available security services and provide value for the trust given by our clients.Royal Security Indonesia develop a flexible solution security strategy to meet the diuerent needs of every client with the best security system practices. Combining with the best security planning and strategy, capabilities and expertise of the team, we are ready to provide professional security services.

Royal Security Indonesia (PT Bripindo Sejahtera) is a licensed and professional security service provider. As a trusted security service company, we specialize in high-quality security service for the satisfaction of our clients.Experienced since 2008, Royal Security Indo- nesia operates under the strategic direction of the board of directors and professional trainers with over 30 years experience in the security field to create an integrated security solution. Our goal is to give each client the best available security services and provide value for the trust given by our clients.Royal Security Indonesia develop a flexible solution security strategy to meet the diuerent needs of every client with the best security system practices. Combining with the best security planning and strategy, capabilities and expertise of the team, we are ready to provide professional security services.