Spa Operations Lead | Shift & Weekend Availability

Mason Adventures Bali; Provinsi Bali; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Mason Adventures Bali is seeking a Spa Supervisor to lead our therapists and reception team in Bali. The role requires 2–3 years in spa, wellness, hospitality or beauty, with supervisory experience preferred, and strong knowledge of spa treatments, products, and daily operations.

You will manage inventory control, POS and digital booking systems, deliver excellent service, and maintain a positive, service-oriented attitude while working shifts, weekends and public holidays.

Qualifications

• 2–3 years of experience in spa, wellness, hospitality or beauty industry.
• Supervisory or team-lead experience preferred.
• Strong knowledge of spa treatments, products, and daily spa operations.

Responsibilities

• Lead, motivate, and develop therapists and reception team.
• Oversee inventory control, cashier/POS, and digital booking systems.
• Ensure exceptional customer service and effective communication.
• Manage shifts, weekends, and public holidays.

Skills

Spa leadership

Customer service

Communication

Problem-solving

Decision making

Staff motivation

Tools

Inventory control systems

POS systems

Digital booking systems

Job description

Mason Adventures Bali is seeking a Spa Supervisor to lead our therapists and reception team in Bali. The role requires 2–3 years in spa, wellness, hospitality or beauty, with supervisory experience preferred, and strong knowledge of spa treatments, products, and daily operations.

You will manage inventory control, POS and digital booking systems, deliver excellent service, and maintain a positive, service-oriented attitude while working shifts, weekends and public holidays.