Spa Operations Lead — Guest Experience & Team Growth

Odilia Infinity Corp; Tangerang; Hybrid; IDR 89,280,000 - 167,400,000; Full time

Job summary

Odilia Infinity Corp, a leading spa and wellness management company in Indonesia, seeks an experienced Spa Operations Supervisor to oversee our network of outlets nationwide. You will ensure exceptional guest experiences, uphold service standards, and manage day-to-day spa operations across multiple locations.

The role requires 2–3 years in spa or wellness operations, supervisory experience, budgeting and cost control skills, and strong leadership to train and motivate teams toward business

Qualifications

• Strong knowledge of spa treatments, customer service standards, and operational procedures.
• Skilled in budgeting, cost control, and achieving business targets.
• Able to lead, motivate, and train team members to deliver excellent guest experiences.
• Good communication, problem solving, and organizational skills.

Responsibilities

• Oversee spa operations across multiple outlets to ensure consistent service quality.
• Lead and train spa teams to deliver high guest satisfaction and operational excellence.
• Monitor budgeting and cost control to meet financial targets.
• Collaborate with outlet managers to implement company standards and growth plans.

Skills

Spa operations

Customer service

Budgeting

Team leadership

Communication

Job description

Odilia Infinity Corp, a leading spa and wellness management company in Indonesia, seeks an experienced Spa Operations Supervisor to oversee our network of outlets nationwide. You will ensure exceptional guest experiences, uphold service standards, and manage day-to-day spa operations across multiple locations.

The role requires 2–3 years in spa or wellness operations, supervisory experience, budgeting and cost control skills, and strong leadership to train and motivate teams toward business