Spa Front Desk Specialist | Guest Experience & Reservations

Ulaman Eco Luxury Resort; Tabanan; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

Ulaman Eco Luxury Resort in Bali, Indonesia is seeking a professional Receptionist to welcome guests, manage arrivals, and support front desk operations. The role requires excellent communication, a friendly demeanor, and the ability to handle inquiries and appointments efficiently.

The ideal candidate has experience in hotel front office or spa reception, proficiency with basic computer systems, and fluency in English, with additional languages a plus. Immediate joining is preferred.

Qualifications

• Previous experience as Receptionist, Spa Receptionist, or Front Office staff is preferred.
• Excellent communication and customer service skills with a friendly attitude.
• Proficient in basic computer applications and reservation/booking systems.

Responsibilities

• Greet guests and answer front desk inquiries.
• Manage reservations and bookings using hotel systems.
• Coordinate with spa and other hotel teams to ensure guest satisfaction.

Skills

Communication skills

Customer service

English language

Teamwork

Shift work

Hospitality passion

Tools

Reservation systems

Job description

Ulaman Eco Luxury Resort in Bali, Indonesia is seeking a professional Receptionist to welcome guests, manage arrivals, and support front desk operations. The role requires excellent communication, a friendly demeanor, and the ability to handle inquiries and appointments efficiently.

The ideal candidate has experience in hotel front office or spa reception, proficiency with basic computer systems, and fluency in English, with additional languages a plus. Immediate joining is preferred.