Spa Front Desk & Guest Services Pro

The Rustic Sun; Provinsi Bali; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

The Rustic Sun in Bali is seeking a friendly Front Office / Receptionist to welcome guests, manage bookings, and process payments at the spa. You will coordinate therapist schedules, handle inquiries, and ensure a clean, welcoming reception area.

Ideal candidates have at least 1 year of front office experience, strong English communication, and proficiency in Microsoft Office. Join a team that delivers relaxation and exceptional service to guests in a tranquil Bali setting.

Qualifications

• Diploma or bachelor’s degree in any field.
• Minimum 1 year of experience as Front Office or Receptionist.
• Proficient in Microsoft Office (Excel & Word).
• Able to communicate in English (spoken and written).
• Strong communication and customer service skills.

Responsibilities

• Welcome guests and provide excellent customer service.
• Manage appointments, bookings, and guest inquiries.
• Process payments and maintain daily transaction records.
• Coordinate schedules with therapists to ensure smooth operations.
• Keep the reception area organized and presentable.
• Promote spa services and products to guests.

Skills

Customer service

Communication

Teamwork

Education

Diploma/Bachelor's degree in any field

Tools

Microsoft Office (Excel & Word)

Job description

The Rustic Sun in Bali is seeking a friendly Front Office / Receptionist to welcome guests, manage bookings, and process payments at the spa. You will coordinate therapist schedules, handle inquiries, and ensure a clean, welcoming reception area.

Ideal candidates have at least 1 year of front office experience, strong English communication, and proficiency in Microsoft Office. Join a team that delivers relaxation and exceptional service to guests in a tranquil Bali setting.