Warm Front Desk & Guest Services Specialist

Bali Family Care; Denpasar; On-site; IDR 44,640,000 - 78,120,000; Full time

Benefits offered by this job

Monthly bonuses

BPJS-TK health coverage

Growth opportunities

Friendly team environment

Flexible shifts

Job summary

Bali Family Care is seeking a friendly Receptionist to be the welcoming face of our practice. You will handle front-desk duties, manage appointments, and provide essential administrative support in a fast-paced, patient-oriented environment.

The ideal candidate has a Bachelor’s degree, at least 1 year in hospitality, strong English and Indonesian, and proficiency with Microsoft Office. You’ll multitask calmly, maintain an organized reception, and contribute to a supportive team.

Qualifications

• Bachelor's degree; additional certification or experience in office management or the dental industry is a plus
• Minimum 1 year of proven experience in the hospitality industry
• English proficiency is mandatory (both written and verbal), along with proficiency in Indonesian
• Strong proficiency in Microsoft Office Suite
• A keen eye for detail and exceptional organizational skills
• Ability to multitask and stay calm in a fast-paced setting
• A warm, friendly, and client-focused attitude
• Flexible and adaptable to working shifts, including evenings and weekends, as required
• Competitive salary with attractive monthly bonuses
• A supportive and collaborative team environment
• BPJS-TK coverage for your health and wellbeing
• Opportunities for growth and development in a fast-growing industry

Responsibilities

• Greet and warmly welcome clients as they arrive, ensuring a positive first impression
• Answer, screen, and direct incoming calls efficiently and courteously
• Maintain a secure and professional reception area by following office safety protocols
• Provide accurate and helpful information to clients, both in person and through phone or email
• Organize, receive, and distribute mail and deliveries
• Schedule and confirm appointments, keeping calendars up-to-date
• Assist with a variety of administrative tasks as needed

Skills

English proficiency

Indonesian proficiency

Attention to detail

Organizational skills

Multitasking

Client-focused attitude

Team collaboration

Flexibility

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Bali Family Care is seeking a friendly Receptionist to be the welcoming face of our practice. You will handle front-desk duties, manage appointments, and provide essential administrative support in a fast-paced, patient-oriented environment.

The ideal candidate has a Bachelor’s degree, at least 1 year in hospitality, strong English and Indonesian, and proficiency with Microsoft Office. You’ll multitask calmly, maintain an organized reception, and contribute to a supportive team.