Guest Experience Host - Luxury Spa Reception

Bali Bliss Massage

Provinsi Bali

On-site

IDR 44,640,000 - 66,960,000

Full time

3 days ago

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Job summary

Bali Bliss Massage Co. is seeking a friendly, reliable Receptionist to join our team in Bali. You will warmly welcome guests, manage bookings and inquiries, and coordinate therapists to keep schedules running smoothly.

The role requires clear English communication, a proactive attitude, and pride in hospitality. You will support guests throughout their visit and ensure our standards of presentation and service remain high.

Qualifications

Warm, friendly and reliable receptionist required.
Ability to communicate clearly in English with guests.
Organised and able to work under pressure.
Shows initiative and takes responsibility for smooth operations.

Responsibilities

Warmly welcome guests and create an excellent first impression.
Manage bookings, walk-ins, cancellations and inquiries.
Communicate professionally with customers through WhatsApp, phone and in person.
Help guests choose suitable treatments and explain services clearly.
Coordinate therapists and rooms to keep appointments on time.
Process customer payments accurately.